Successful. On-target
The Wellspring Group is the source for elite Information Technology talent. We are recognized as one of the "Top WBE Companies in the United States" by Women's Enterprise Magazine, 2008 and *"Top 500 Women-Owned Businesses in t...
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Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficie...
Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficiently under tight deadlines.
This full-time position is based at our Needham office. No telecommuting
No agency or recruiter referrals accepted
Responsibilities
*Monitor and respond to client inquiries and support requests via phone, email, web forum, etc.
*Provide professional client service to our client and partner base
*Take escalated calls as needed
*Maintain detailed documentation on client interactions
*Work with new users or internal employees as needed
*Provide training for clients and staff (as needed)
*Ensure productivity standards and metrics are maintained
*Staggered shift schedules
Qualifications
*Minimum of Associate degree in computer-related field or equivalent work experience.
*Two+ years of professional experience with heavy telephone support
*Excellent verbal and written communication skills
*Excellent follow-up skills.
*Proven knowledge of troubleshooting techniques
*Strong background in client service and support
*Demonstrated ability to exercise good judgment in dealing with clients' technical issues
*Ability to work independently and on a team to meet critical deadlines
*Strong PC or MAC skills, as well as applications like (MS-Excel, MS-Word)
*Ability to follow operating procedures and instructions.
*Ability to work well under pressure while maintaining a professional demeanor
*Ability to multitask
*CRM experience a must
*Linux experience preferred
About Sonian
Based in Needham, MA, Sonian is creating a web service that will help millions of people world-wide manage their email inboxes more effectively
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POSITION SUMMARY
CAI seeks a Graphic Designer specializing in print and web production who has demonstrated the ability to be a self-starter. A person who understands the importance of attention to detail required in a fast growing company. We are looking for someone with a "Want to be the best Attitude".
COMPANY DESCRIPTION
CAI specializes in the manufa...
POSITION SUMMARY
CAI seeks a Graphic Designer specializing in print and web production who has demonstrated the ability to be a self-starter. A person who understands the importance of attention to detail required in a fast growing company. We are looking for someone with a "Want to be the best Attitude"
COMPANY DESCRIPTION
CAI specializes in the manufacturing of a broad spectrum of food products for the retail, foodservice and industrial markets world-wide. This may include various medias such as web based, print, and promotional events. We are a growing company with an experienced staff and a growing client base. CAI has a focus on research to develop a product line for use in confectionery, bakery, deli food service, beverages, industrial and retail home use products
ESSENTIAL RESPONSIBILITIES
The Graphic designer will be responsible for understanding print process, and be proficient with all industry-standard applications, including Adobe Creative Suite: InDesign, Photoshop, Illustrator, and Acrobat. The Graphic designer must also be web savvy with a strong knowledge and interest in the internet. The Graphic Designer will be responsible for designing both simple and sophisticated pages. The successful candidate will have a degree in Web Design, Graphic Design, Information Technology, or related technical program. Candidate will assist our team in developing and implementing creative solutions and visual designs for a range of rich web applications. A designer with photography and video/presentation experience is a plus
The position produces design work for a wide variety of end products, and development ranges from abstract to developed content and visual concepts. The graphic designer produces images without explicit guidelines for designs, illustrations, and layouts of graphic related materials using a variety of design and artwork software. The graphic designer is also responsible for pre-press preparation of developed products as well as light office duties.
The designer will also:
* Be able and willing to represent the company in the most positive manner with clients, suppliers and the community
* Knowledge of graphic layout and photographic requirements and procedures. Conceptualizes, designs, and produces materials such as flyers, ads, brochures, logos, office signage, exhibits, and/or displays.
* Detailed knowledge of relevant design tools: Dreamweaver, HTML/CSS, Flash/Action Script, Photoshop, Illustrator, InDesign, Acrobat Professional.
* Practical work experience in web site user interface design, including site information architecture, content organization, page flows, interaction design, and navigation schemes.
* Strong knowledge of web and printing equipment (large format Printers) in terms of design requirements is necessary. Must possess general knowledge of paper stocks and other materials associated with printing
* Excellent communication skills and a strong customer service attitude are required. Responsibilities require ability to evaluate project needs, and then use independent judgment to apply procedural requirements to produce products that will increase sales
* Must be well organized and a self-starter, able to identify work needs and act upon them without specific directions
* Must maintain a clean and well-organized work area and contribute to cleanliness and organization of entire department
* Must be able to work effectively in an individual role, in direct contact or support of customers, as well as within a team role involving shared decision-making and task coordination. Ability to prioritize and efficiently manage multiple projects simultaneously
* Thorough understanding of graphic design and computer-based design. Must have ability to effectively use a variety of software applications, perform file translations between different software applications and operating platforms, and understand basic hardware requirements, includes networking troubleshoots.
SKILLS AND EXPERIENCE REQUIREMENTS
EXPERIENCE IN ALL ADOBE SUITES
EXPERIENCE IN PRINT MEDIA, ADVERTISING, WEB DESIGN AND SOME PURCHASING ACTIVITIES
SKILLS OR EXPERIENCE IN FOOD, PASTRY, OR CAKE DECORATING INDUSTRY A PLUS
KNOWLEDGE OF BASIC MARKETING PRINCIPLES A PLUS
ABILITY TO WORK IN A FAST PACED, TIGHT DEADLINE ENVIRONMENT
EDUCATION REQUIREMENTS:
Associates or bachelors degree in graphic / web design or related field
BENEFITS: Health insurance, Vision, Vacation, Personal time, Sick time, training seminar
Please call 860-826-7199 or email resume to [email removed], fax to 860-826-7100 or email to [email removed]
See other positions at [link removed]
This is not a contract position, we do not outsource jobs, we do not use recruiters to find employees, we do not use independent contractors, consultants, or freelancers!
FEATURED JOB GRAPHIC / WEB DESIGNER posted 13 days ago on Jobster.com
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