enthusiastic, customer-service focused individuals to... Services Team as a Customer Service Manager
Responsibilities
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The Customer Service Manager's overall.....
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Skills/Qualifications: Experience in computer applications (Microsoft Word & Excel spreadsheet), medical terminology, ICD diagnosis coding, skill in operating standard office equipment, aim for maximum accuracy and detail, ability to multi-task in face-paced environment, prioritize, meet deadlines, and utilize time-management effectively. Exhibit a profes...
Skills/Qualifications: Experience in computer applications (Microsoft Word & Excel spreadsheet), medical terminology, ICD diagnosis coding, skill in operating standard office equipment, aim for maximum accuracy and detail, ability to multi-task in face-paced environment, prioritize, meet deadlines, and utilize time-management effectively. Exhibit a professional manner in conversation and appearance. Offer the highest level of customer service to our clients and referrals. Impeccable HIPAA compliance standards. Excellent verbal communication skills to establish and maintain a harmonious working relationship with co-workers. Written composition skills a must. Positive, "can do" attitude, team player, and desire to learn essential.
Job Duties: Completion of insurance verifications; review scanned images for documents required by insurance carriers for claim reimbursement; extensive follow-up of documents & forms, claims reimbursement, claims denials, appeals, etc.; respond to client phone calls regarding A/R inquiries; contact referrals and physicians to request information required for reimbursement; knowledge of insurance carriers requirements/criteria to determine coverage & reimbursement; process prior authorization requests; manage A/R Aging Report to maintain low DSO; back-up customer service as needed.
Requirements: One year experience in the following: ECS, customer service, direct contact with physician staff, knowledge of insurance carriers requirements/criteria, processing prior authorization requests, collection of past due insurance claims
FEATURED JOB Accounts Receivable Rep posted 14 days ago on Jobster.com
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eCommerce Trade Association Program Manager
Reports to: Executive Director
Based at: MRC Seattle HQ
The Payments Program Manager will focus on Payment and Security Risk issues as it pertains to e-Commerce retailers. The primary responsibilities of this position include:
* Facilitating merchant-led committees including conducting background research and re...
eCommerce Trade Association Program Manager
Reports to: Executive Director
Based at: MRC Seattle HQ
The Payments Program Manager will focus on Payment and Security Risk issues as it pertains to e-Commerce retailers. The primary responsibilities of this position include:
* Facilitating merchant-led committees including conducting background research and recruiting members to support the committees' objectives
* Acting as a liaison between various MRC constituents (merchants, card brands, acquirers and issuers) to develop, promote and execute industry changing advocacy initiatives
* Create and execute project plans for various payments related initiatives
* Coordinate the creation of industry- related content for MRC conference sessions, online learning and speeches at other conferences
* Provide excellent customer service to members answering their questions promptly or assisting them in finding the relevant industry information needed
* Develop ongoing industry wide payment specific surveys and partner with other organizations on issues such as cost of payments, appropriate applications of payment solutions and consumer choice trends
* Monitor and report on industry trends affecting merchants' choices in payment solutions, such as payment system rules, alternative payment options, impact to online merchants and consumer preferences
* Actively participate in the development of the long term strategic goals of the MRC, along with support to the board and Executive Director
* Create or facilitate the creation of industry white papers and position these technical communications on the MRC website
Other Duties
* Active participation and leadership in MRC events. Some overnight travel required
* Provide backup support to other staff members as needed
* Other job-related duties as assigned by the Executive Director
* Attend and participate in industry conferences and events
Position Requirements
* Relevant education and Payment Industry experience focusing on: Fraud Risk, Security Risk and Global Payments
* Knowledge or experience in e-Commerce retail systems
* Excellent communication skills
* Project management experience
* Experience with leading committees of volunteers
* Advanced knowledge of and experience with Microsoft Office Suite, especially experience with PowerPoint version 2007 or higher
What we offer:
* Wallingford office (position must be based in Seattle)
* Competitive salary, DOE
* 3 weeks vacation / year
* Medical, dental, vision insurance (spouse/partner and dependent eligible for 50% coverage)
* 401(k) retirement plan with 100% matching up to 5% of salary
To apply:
Send a cover letter, rsum and 3 industry references by October 16, 2009 to:
Email: jobs@merchantriskcounc..
Mail: Merchant Risk Council
2400 North 45th Street Suite 15
Seattle WA 98103
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Washington SE License required.
10+ years experience. Forensic engineering experience is a plus.
Ideal candidate possesses extensive knowledge of wood frame and concrete structures with experience in design and failure/damage analysis, condition assessments, building codes, construction best practice and design for commerical and residential buildings....
Washington SE License required
10+ years experience. Forensic engineering experience is a plus.
Ideal candidate possesses extensive knowledge of wood frame and concrete structures with experience in design and failure/damage analysis, condition assessments, building codes, construction best practice and design for commerical and residential buildings.
The candidate must be willing and able to roll up sleeves to perform hands-on investigations. Approximately half the time is spent on field investigations with the majority of the balance in the office writing reports & performing project coordination. Clients primarily include insurance companies, attorneys, property owners and property managers. Arbitration and/or expert witness experience is a plus.
Candidate must be willing to work in a dynamic and fast paced environment.
Candidate must be able to coordinate and /or work with mutiple other employees in a variety of technical fields
Candidate must be a self starter with ability to market services to potential clients. Previous business development experince is a plus
Candidate must have excellent customer service, communication and project management skills. Candidate must be able to accurately and efficiently communicate findings verbally and by written report. Candidate must be able to work effectively with the insurance and legal communities. Some travel required, primarily within the state hired and occasionally throughout the US as needed
Full benefits package including 401K/pension
FEATURED JOB Structural Engineer posted 18 days ago on Jobster.com
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