This position is responsible for the daily operational oversight of the Investment Services Phone Queue and LFS Trade Desk. Candidate will execute transactions in accordance with SEC, FINRA, MSRB, OCC and broker/dealer rules and regulations. Position will be responsible for administering our clearing firm relationships as well as internal relationships...
This position is responsible for the daily operational oversight of the Investment Services Phone Queue and LFS Trade Desk. Candidate will execute transactions in accordance with SEC, FINRA, MSRB, OCC and broker/dealer rules and regulations. Position will be responsible for administering our clearing firm relationships as well as internal relationships with all departments within the broker/dealer
ESSENTIAL FUNCTIONS OF JOB:
-Performs oversight and leadership of staff and operations. Prioritizes individual workflow and directs team workflow. Monitor staff/representative interactions to ensure continuity in the application of Investment Services and Trade procedures.
-Support Trade/Service Representatives in day to day functions. Serves as informational resource for Investment Services and broker/dealer units.
Implements binding decisions which could potentially have a financial impact on the broker-dealer. Utilizes discretion to accomplish goals outside standard operating procedures.
-Provide field force with timely and accurate information related to all publicly traded securities, brokerage accounts, and broker/dealer products.
-Executes investment transactions in accordance with FINRA, SEC, MSRB, OCC and broker/dealer regulations and guidelines.
Acts in principal capacity in oversight of Trade Desk and asset movement functions.
-Administer relationships with all operational and administrative areas of clearing firms including but not limited to margin, money desk, corporate actions, account transfers, settlement, clearance, custody, trading, systems access, and retirement accounts. Develop and nurture relationships with account managers and key personnel.
-Collaborate with all departments of the broker/dealer in the service of our field force and the oversight of our accounts.
-Analyze industry changes and determine impact on operational procedures and regulatory monitoring/reporting. Perform audits to ensure adherence to SEC, FINRA, MSRB, OCC and broker/dealer rules and regulations.
-Mitigate risk by enforcing the policies and procedures as defined in the Compliance & Supervisory Procedures Manual.
-Invest in the development of the work force through ongoing education, training, and opportunities for continuing growth.
-Perform/launch special projects as assigned by management.
Monitors and reconciles firm operating accounts on a daily basis.
Participates/presents in unit and departmental meetings/training sessions. Participates/presents at broker/dealer development forums.
-Represents Investment Services in operational meetings at the request of other broker/dealer units.
-Other duties as assigned based on volume and/or business needs
QUALIFICATIONS (EDUCATION, EXPERIENCE, SPECIAL SKILLS):
-College degree or equivalent work experience.
-Must be customer focused and able to promote a service oriented environment.
-Must be able to communicate effectively with management and team members both verbally and in written communications.
-Must be able to handle difficult and complex situations with team members, other broker/dealer units, clearing firm, field force, and product sponsors.
-Must be able to work in a high volume, high stress environment.
-FINRA Series 7 and 24 license required.
-FINRA Series 53 and 4 licenses will be necessary to proceed to the next level; LFS will sponsor for future advancement
BUSINESS MEASURES AND ACCOUNTABILITY:
-Members of the Investment Services Phone Queue and/or Trade Desk report directly to the Team Leader.
-Assists management in the formulation and maintenance of operating policies and/or procedures for unit, department, and broker/dealer
