The Technical Consultant is a technical position with direct client exposure
This position reports to Technical Operations and resides within the Services organization. The Technical Consultant interacts at all levels of the PatientKeeper Community...
-
Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficie...
Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficiently under tight deadlines.
This full-time position is based at our Needham office. No telecommuting
No agency or recruiter referrals accepted
Responsibilities
*Monitor and respond to client inquiries and support requests via phone, email, web forum, etc.
*Provide professional client service to our client and partner base
*Take escalated calls as needed
*Maintain detailed documentation on client interactions
*Work with new users or internal employees as needed
*Provide training for clients and staff (as needed)
*Ensure productivity standards and metrics are maintained
*Staggered shift schedules
Qualifications
*Minimum of Associate degree in computer-related field or equivalent work experience.
*Two+ years of professional experience with heavy telephone support
*Excellent verbal and written communication skills
*Excellent follow-up skills.
*Proven knowledge of troubleshooting techniques
*Strong background in client service and support
*Demonstrated ability to exercise good judgment in dealing with clients' technical issues
*Ability to work independently and on a team to meet critical deadlines
*Strong PC or MAC skills, as well as applications like (MS-Excel, MS-Word)
*Ability to follow operating procedures and instructions.
*Ability to work well under pressure while maintaining a professional demeanor
*Ability to multitask
*CRM experience a must
*Linux experience preferred
About Sonian
Based in Needham, MA, Sonian is creating a web service that will help millions of people world-wide manage their email inboxes more effectively
|
|
-
The Pastry Product Manager is a key member of the Confectionery Arts International Product Management team, helping to execute short term goals and develop long term strategies that will sustain the growth of Confectionery Arts International Product lines. The Pastry Product Manager will be responsible for:
* Contributing to the overall product managem...
The Pastry Product Manager is a key member of the Confectionery Arts International Product Management team, helping to execute short term goals and develop long term strategies that will sustain the growth of Confectionery Arts International Product lines. The Pastry Product Manager will be responsible for:
* Contributing to the overall product management, strategic vision and focus and execution of growth plans for Confectionery Arts International product lines and private label product lines.
* Effectively manages all aspects of key projects and specific development work streams in support of the organization's goals and market needs.
* Works directly with clients to understand their needs and objectives and articulates these into detailed product requirements for laboratory and marketing departments
* Understands market trends and needs, and articulate needs in the form of new product requirements.
* Leads competitive analysis and market assessment activities and establishes deployment strategy based on the assessment of market trends, customer needs and competitive analysis.
* Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace.
* Establishes strategic launch programs for new products or enhancements, including, identification of market segments, product positioning, pricing, and profitability estimates
* Acts as the product evangelist and actively participates in the rollout of new products internally and externally
* Identifies new distribution channels and coordinates product introduction and market exploitation to ensure maximum penetration.
* Participates in the entire lifecycle of the product, working closely with development teams from product initiation from delivery to eventual product retirement
* Provides support for CAI Sales and Service team as product expert
Candidate should possess strong analytical, communication (written and verbal) and leadership skills along with the demonstrated ability to lead and solve complex problems
*Minimum AS or AOS degree in Business, food service, culinary arts, baking and pastry arts, or Food Science or equivalent extensive experience
* 1+ years experience in product/marketing management or product R&D development a plus
* Experience in food marketing, food management, pastry, baking and research and development a plus.
* Must have experience with defining product requirements, including discovery research, concept and validation research.
* Must have the ability to translate high-level requirements into detailed product specifications.
* Must have the ability to excel in a team-oriented environment and develop strong working relationships across the organization.
* Must have the ability to manage complex initiatives with limited supervision.
* Knowledge of Cake Decorating and Pastry industry a plus
* Knowledge of pastry ingredients and baking technology is desirable
* Proficiency with all popular software tools: Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
* Proficiency in product photography or graphic design a plus
* Extensive presentation experience: customer sales presentations to both technical and non-technical audiences. Must be able to present product ideas to senior management as well as customers.
* Candidate must be able to excel in a fast-paced, dynamic working environment where priorities may change
* Must be comfortable with technology and technical concepts as well as working with manufacturing and retail settings
* Ability to travel periodically
This position is open to entry level and experienced individuals
Benefits: Base Salary and Bonuses (health insurance, vision, vacation time, personal time, sick time)
Candidates are required to pass a drug test before beginning employment.
We are an equal opportunity employer and committed to a diverse workforce
Please call 860-826-7199 or email resume to [email removed], fax to 860-826-7100 or email to [email removed]
See other positions at [link removed]
This is not a contract position, we do not outsource jobs, we do not use recruiters to find employees, we do not use independent contractors, consultants, or freelancers!
|
|
-
POSITION SUMMARY
CAI seeks a Graphic Designer specializing in print and web production who has demonstrated the ability to be a self-starter. A person who understands the importance of attention to detail required in a fast growing company. We are looking for someone with a "Want to be the best Attitude".
COMPANY DESCRIPTION
CAI specializes in the manufa...
POSITION SUMMARY
CAI seeks a Graphic Designer specializing in print and web production who has demonstrated the ability to be a self-starter. A person who understands the importance of attention to detail required in a fast growing company. We are looking for someone with a "Want to be the best Attitude"
COMPANY DESCRIPTION
CAI specializes in the manufacturing of a broad spectrum of food products for the retail, foodservice and industrial markets world-wide. This may include various medias such as web based, print, and promotional events. We are a growing company with an experienced staff and a growing client base. CAI has a focus on research to develop a product line for use in confectionery, bakery, deli food service, beverages, industrial and retail home use products
ESSENTIAL RESPONSIBILITIES
The Graphic designer will be responsible for understanding print process, and be proficient with all industry-standard applications, including Adobe Creative Suite: InDesign, Photoshop, Illustrator, and Acrobat. The Graphic designer must also be web savvy with a strong knowledge and interest in the internet. The Graphic Designer will be responsible for designing both simple and sophisticated pages. The successful candidate will have a degree in Web Design, Graphic Design, Information Technology, or related technical program. Candidate will assist our team in developing and implementing creative solutions and visual designs for a range of rich web applications. A designer with photography and video/presentation experience is a plus
The position produces design work for a wide variety of end products, and development ranges from abstract to developed content and visual concepts. The graphic designer produces images without explicit guidelines for designs, illustrations, and layouts of graphic related materials using a variety of design and artwork software. The graphic designer is also responsible for pre-press preparation of developed products as well as light office duties.
The designer will also:
* Be able and willing to represent the company in the most positive manner with clients, suppliers and the community
* Knowledge of graphic layout and photographic requirements and procedures. Conceptualizes, designs, and produces materials such as flyers, ads, brochures, logos, office signage, exhibits, and/or displays.
* Detailed knowledge of relevant design tools: Dreamweaver, HTML/CSS, Flash/Action Script, Photoshop, Illustrator, InDesign, Acrobat Professional.
* Practical work experience in web site user interface design, including site information architecture, content organization, page flows, interaction design, and navigation schemes.
* Strong knowledge of web and printing equipment (large format Printers) in terms of design requirements is necessary. Must possess general knowledge of paper stocks and other materials associated with printing
* Excellent communication skills and a strong customer service attitude are required. Responsibilities require ability to evaluate project needs, and then use independent judgment to apply procedural requirements to produce products that will increase sales
* Must be well organized and a self-starter, able to identify work needs and act upon them without specific directions
* Must maintain a clean and well-organized work area and contribute to cleanliness and organization of entire department
* Must be able to work effectively in an individual role, in direct contact or support of customers, as well as within a team role involving shared decision-making and task coordination. Ability to prioritize and efficiently manage multiple projects simultaneously
* Thorough understanding of graphic design and computer-based design. Must have ability to effectively use a variety of software applications, perform file translations between different software applications and operating platforms, and understand basic hardware requirements, includes networking troubleshoots.
SKILLS AND EXPERIENCE REQUIREMENTS
EXPERIENCE IN ALL ADOBE SUITES
EXPERIENCE IN PRINT MEDIA, ADVERTISING, WEB DESIGN AND SOME PURCHASING ACTIVITIES
SKILLS OR EXPERIENCE IN FOOD, PASTRY, OR CAKE DECORATING INDUSTRY A PLUS
KNOWLEDGE OF BASIC MARKETING PRINCIPLES A PLUS
ABILITY TO WORK IN A FAST PACED, TIGHT DEADLINE ENVIRONMENT
EDUCATION REQUIREMENTS:
Associates or bachelors degree in graphic / web design or related field
BENEFITS: Health insurance, Vision, Vacation, Personal time, Sick time, training seminar
Please call 860-826-7199 or email resume to [email removed], fax to 860-826-7100 or email to [email removed]
See other positions at [link removed]
This is not a contract position, we do not outsource jobs, we do not use recruiters to find employees, we do not use independent contractors, consultants, or freelancers!
FEATURED JOB GRAPHIC / WEB DESIGNER posted 23 days ago on Jobster.com
|
|
-
a business process or technical professional, a deep... business problems.
S&T Energy and Utilities Consultants in this role will utilize their prior consulting..
-
-
Our client needs a Quality Assurance consultant with strong documentation skills. The ideal candidate will have done some technical writing along with QA..
QA Consultant arrived 5 days ago from Kforce
-
staff within OSD, technical staff in other departments, as well as with consultants and third party... MIS staff to provide technical support during the..
-
Provide technical and process guidance to less senior staff
* Coordinate technical staff to produce resolutions for appropriate technical designs within..
-
This position will be responsible for the technical deliverables on a project as well as helping the Managing Consultants with managing the customer and project..
Java Developer arrived 6 days ago from Kforce
-
The consultant must be 30% functional and 70% technical in nature. Primary focus will be on project work... AP/IM/GL world. The consultant will be responsible..
-
have provide services and education to secure the clients networks. There is no Technical training needed.
Job Requirements:
The Outside Sales rep will be..
-
is seeking a Sales Consultant to join our Network... to sales and services plans Maintain strong technical awareness of products, professional and managed..
-
Solution Consultant- HP-Opsware: Server Automation... These high profile Solution Consultants... serves as an expert in technical challenge areas..
-
knowledge, training, and technical resources around... development, and testing while leveraging overall technical architecture knowledge. Proven track record in..
-
will manage client relationships, vendors, and consultants as needed... Requirements for this position... facing skills.
Strong technical background in web..
Technology Director arrived 16 days ago from TheLadders.com
-
Sales Requirements Responsible for selling complex technical products and/or services, generating sales and supporting the sales efforts of others leveraging product, industry, and / or technology expertise. Typically specializes in a single product
...
-
Job Description GENERAL SUMMARY The Technology Consultant is responsible for providing technical expertise in support of pre-sales activities and maintaining specialist level technical acumen with assigned practice specialty. In addition to assisting
...
-
OVERVIEW The Sales Consultant is a key player in an exciting, customer interfacing role that couples technical and customer relationship skills to successfully sell the Company's product offerings. The Sales Consultant will provide services to the sa
...
Job Search Enhanced by 
|
Jobster has many ways to help you find your next job
-
Get the right job delivered to your inbox
-
Post your resume and let recruiters find you
-
Connect with people at companies you want to work for
|
