Description

eCommerce Trade Association Program Manager
Reports to: Executive Director
Based at: MRC Seattle HQ
The Payments Program Manager will focus on Payment and Security Risk issues as it pertains to e-Commerce retailers. The primary responsibilities of this position include:
* Facilitating merchant-led committees including conducting background research and recruiting members to support the committees' objectives
* Acting as a liaison between various MRC constituents (merchants, card brands, acquirers and issuers) to develop, promote and execute industry changing advocacy initiatives
* Create and execute project plans for various payments related initiatives
* Coordinate the creation of industry- related content for MRC conference sessions, online learning and speeches at other conferences
* Provide excellent customer service to members answering their questions promptly or assisting them in finding the relevant industry information needed
* Develop ongoing industry wide payment specific surveys and partner with other organizations on issues such as cost of payments, appropriate applications of payment solutions and consumer choice trends
* Monitor and report on industry trends affecting merchants' choices in payment solutions, such as payment system rules, alternative payment options, impact to online merchants and consumer preferences
* Actively participate in the development of the long term strategic goals of the MRC, along with support to the board and Executive Director
* Create or facilitate the creation of industry white papers and position these technical communications on the MRC website

Other Duties
* Active participation and leadership in MRC events. Some overnight travel required.
* Provide backup support to other staff members as needed
* Other job-related duties as assigned by the Executive Director
* Attend and participate in industry conferences and events

Position Requirements
* Relevant education and Payment Industry experience focusing on: Fraud Risk, Security Risk and Global Payments
* Knowledge or experience in e-Commerce retail systems
* Excellent communication skills
* Project management experience
* Experience with leading committees of volunteers
* Advanced knowledge of and experience with Microsoft Office Suite, especially experience with PowerPoint version 2007 or higher

What we offer:
* Wallingford office (position must be based in Seattle)
* Competitive salary, DOE
* 3 weeks vacation / year
* Medical, dental, vision insurance (spouse/partner and dependent eligible for 50% coverage)
* 401(k) retirement plan with 100% matching up to 5% of salary

To apply:
Send a cover letter, résumé and 3 industry references by October 16, 2009 to:
Email: [email removed]
Mail: Merchant Risk Council
2400 North 45th Street Suite 15
Seattle WA 98103