Description

Religions for Peace is the world's largest and most representative multi-religious coalition advancing common action among the religious communities for peace. Headquartered in New York and accredited to the United Nations, Religions for Peace works through more than seventy inter-religious councils and groups, networks of religious youth and women of faith, and a World Council of senior religious leaders. Religions for Peace creates effective multi-religious partnerships to transform violent conflict, eradicate poverty, promote just and harmonious societies, and protect the earth.

As part of a strategic communications plan and expansion into e-advocacy, Religions for Peace is developing the position of Constituent Relationship Manager. The Manager will work with communication, fundraising, and online advocacy colleagues to increase the size and strength of our e-mail file and the breadth of captured constituent profile information.
This is done with objectives of: building a member/friend constituent base; increasing overall Web site traffic; enabling targeted marketing; increasing the overall level and frequency of electronic donations; and minimizing basic inquiries to the organization by providing online information regarding the Religions for Peace programs and mission.
Specific Responsibilities:
* Manage all constituent relationship data, including to: develop and track timelines, assist departments with projects and programs, and define resources required
* Maintain both a Convio Common Ground and (parallel) Constituent 360 database that allows constituents to learn about our organization's mission and accomplishments, register for e-mail communications and personalized content, take action on campaigns, make donations, and get information about events
* Cooperate with the Communications and Fundraising staff in the production of online content
* Gather from and share with all departments information on constituents, and modify as necessary to ensure a high-level of usability and effectiveness of constituent data
* Identify opportunities for new online projects that drive organizational objectives
* Support the decision process within the organization for prioritizing online projects based on their impact on key metrics of online efforts
* Serve as primary liaison between International Secretariat, field project
offices and affiliated bodies for sharing of constituent relationship data
* Work closely with project directors and management team members in developing relevant data inputs from and outputs to projects and programs.
* Carry out other duties as occasionally assigned by the Secretary General or Communications Manager

Qualifications
* Bachelor's degree in Computer Science, Communications, Design or related field.
* Three+ years' experience in database management, including integrated experience with content management tools (especially the technological wherewithal to learn and manage a Convio system)
* Experience in or knowledge of marketing, communications, public relations, and/or a related field
* Experience with online giving and an understanding of how online content, communications, and appeals drive fundraising results
* Familiarity with Web development tools, particularly CMS, SEO, and Convio experiences appreciated. Basic HTML and Web design skills a plus
* Strong organizational skills and excellent written and verbal skills
* Fluency in English is required. Fluency in Spanish, French, Japanese, or Arabic is preferred.
* Must be a self-starter focused on outcomes and talented in web content management.
* Experience using CSS, Joomla or Drupal, Content Management, PHP, HTML, Javascript, Dreamweaver or other web authoring tools, e.g., Flash is especially welcome.
* Past experience in an NGO setting and international travel/living experiences a plus.

Religions for Peace strives toward diversity within its staff team, reflecting its global nature. Candidates with the background and ability to contribute in meaningful ways to Religions for Peace's continuing commitment to religious and cultural diversity, pluralism, and individual differences are encouraged to make application.

Please submit a resume and a cover letter to, with subject line Constituent Relationship Manager; fax to Attn: BH at (212)983-0098; or mail to Attn: BH, Religions for Peace, 777 UN Plaza, 9th Floor, NY, NY 10017. Deadline for applying is November 15, 2009. No phone calls. Only suitable candidates will be contacted.