Claims Analyst
Johnston, IA
John Deere Credit was founded to offer financing solutions to the industries we serve and the customers we know best. In addition to providing retail, wholesale and lease financing to help customers buy John Deere equipment, we also serve the broader needs of the agricultural industry by offering revolving credit and operating loans to help farmers purchase needed supplies and services. John Deere Credit has also recently entered the renewable energy arena with a business unit that focuses on community-based wind projects.John Deere Credit in Johnston, Iowa is looking for a Claims Analyst. Responsibilities include:
- Perform loss adjustment activities including coordination of reported losses for states John Deere Risk Protection (JDRP) operates in.
- Audits losses and resolves or refers customer problems to claims staff, John Deere Dealers or John Deere General agents.
- Serves as a resource for Multiple Peril Crop Insurance (MPCI) & private crop insurance loss procedures and industry updates.
- Enters, tracks and coordinates loss adjustment expenses (LAE) and tracks adjuster's proficiency and coordinates final payment of claims with administration.
- Manages the daily processing of claims in assigned territories. This includes approval on all uploaded claims,
correction of edits, audit of claims packets, audit of proper sign-off levels, and all types of claim reviews. - Serves as an expert resource for all field staff on Multiple Peril Crop Insurance (MPCI) and private product
insurance regarding loss adjustment procedures, industry updates and Deere channel processes. - Provides technical expertise for all loss related software and internet programs to the related channels inside
and outside of John Deere Risk Protection (JDRP). Works with Information Technology (IT) on requested
updates to the automated claims entry system (ACES). - Assists in resolving claims disputes with John Deere Risk Protection (JDRP) management, Insurance Specialists,
field staff and Deere channel partners. - Tracks and reviews loss adjustment expenses (LAE) to verify accuracy and limit expenses to the present
mandates. - Tracks and audits adjuster's proficiency to assist management in evaluating adjuster proficiency.
- Assists in the development of training and delivers claims management training to field staff.
What It Takes
Skills
- Knowledge of the basics of insurance statutes and regulations within area of responsibility.
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Education
- Degree in a Business/Management discipline or equivalent experience.
- Degree in an Agricultural Sciences discipline or equivalent experience.
Experience
- Demonstrable experience in specialized area of insurance such as crop, casualty, property, etc.
- Crop Insurance industry experience. Can be any combination of adjusting, marketing, underwriting, auditing or compliance.
This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.
The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. Equal Opportunity Employer.
