Work history
adlin
May 2007 to the present
Customer Experience Specialist
tags:
user experience
• personas
How would you describe your time at adlin?
* Assist in leading workshops with corporate clients to define website issues and generate a common understanding of business, brand, and customer goals.
* Create full personas from user data utilizing the Persona Lifecycle method developed by John Pruitt and Tamara Adlin. Justify and prioritize personas based on business goals.
* Perform and document persona walkthroughs of priority site paths.
* Recommend changes to site architectures with consideration of client's resources and timeframe; assist clients with prioritizing development work.
* Write full workshop reports and all intermediate deliverables.
* Edit and do HTML formatting of entries on UX Pioneers, a website featuring interviews with the people responsible for creating the UX discipline....
Information Architect and Web Project Manager
tags:
project management
• user experience consultant
• information architecture
• editor
How would you describe your time at Exbiblio?
* Led website redesign initiative for this technology startup, reducing content redundancy and improving user experience.
* Managed project from context analysis to launch, maintaining project timeline, assigning tasks among staff resources, and evaluating deliverables against overall requirements and principles of user-centered design.
* Designed information architecture and content strategy, providing all related documentation and deliverables (site maps, wireframes).
* Served as editor for all content submissions....
Teaching Assistant, TC 231: Introduction to Technical Writing
tags:
writing
• course development
• curriculum
• teaching
• technical communication
How would you describe your time at University Of Washington?
* Under the direction of the course supervisor, provided all aspects of instruction in a 27-seat undergraduate course teaching technical communication skills to students in the University of Washington's College of Engineering.
* Responsible for developing class lectures and activities, leading discussions, assessing student performance on written assignments, and providing individual instruction....
Master of Science in Technical Communication
Instructional Designer and Content Editor
tags:
content development
• course design
• curriculum
• web design
• instructional design
How would you describe your time at Academy of Art University, ...?
* Produced interactive web-based instructional materials by assessing content design approaches based on functional requirements and specifications.
* Participated in department-wide course navigation and design decisions.
* Managed multiple projects and freelance contributors to generate quality content.
* Edited content submissions for clarity and style....