Brian Thomas
Indian Trail, NC
currently: Job hunting
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Work history
Manager
tags:
customer service
• retail
• manager
• sales
How would you describe your time at TractorFixins?
Manager of an online tractor parts sales business. I developed and maintained the company website. Pursued sales leads and customer service issues. Acquired new vendors. Acquired new sales venues.
Manager
tags:
retail
• welding
• computers
• manager
• sales
• customer service
How would you describe your time at Redlandhill?
Designed and tested new products, Custom metal fabrication, Restored and Remanufactured Antique Tractors, Customer service, Logistics, Prepared and analyzed profit loss statements, designed and maintained company website, managed employees, recruited dealers and vendors, Internet and on site sales. Managed wholesale customers. Managed inventory. Attended numerous trade shows.... 
lowes
September 2002 to October 2003
Appliance sales specialist
tags:
retail
• sales
• customer service
How would you describe your time at lowes?
Responsible for sales of new appliances. Managed inventory. Attended several product training courses. Stayed up to date with new appliances available and special order options. Supervised associates working in my department.
Sales Rep
tags:
sales
• customer service
How would you describe your time at Champion Ford?
Responsible for sales of new and pre-owned vehicles. Attained many master certifications via optional sales training courses. Acquired new product knowledge as it became available. Trained incoming sales personal. Educated customers on their vehicles and its features. Achieved salesman of the month 3 times in 12 months....
Sr. Field Tech
tags:
technician
• telecommunications
• manager
• customer service
How would you describe your time at MPower Communications?
Repaired, utilizing sun sets, and Installed POTS and SDSL lines, extended DEMARC???s, isolated ILEC-CLEC and vendor issues. Prepared trouble tickets, opened, tracked and escalated trouble tickets with other service providers. Installed and configured 408 and 201 Copper Rocket DSL modems. Installed and configured Netopia routers....
Transport Tech II
tags:
telecommunications technician
• computers
• customer service
How would you describe your time at ICG Communications?
Repaired Installed and troubleshoot: DS0, DS1 and DS3???s Using T-Bird, Firebird and Remote software. Worked with customers and other services providers to configure and test circuits. Installed cross connects and troubleshoot within Titan 5500 and 532. Performed cross connects and troubleshoot within Nortel 150,300, OC-1, OC-12, OC-48 and Lucent OC-3, OC-12 and OC-48 using T-bird, OTDR and remotely monitored and troubleshoot equipment using React Netman, Netterm, Exceed, Procom, and Copper View....
Field Engineer
tags:
networking
• satcom
• customer service
• computers
How would you describe your time at raytheon?
Fielded MILSTAR satellite communications system
Preformed mechanical and electronic repairs on MILSTAR satellite
communications system using: Fire-Bird, Sweep Generators, Multi-Meter, Frequency generators, Frequency Counters, & Hand and Power tools. Advised on product upgrades for greater reliability and user simplification. Maintained outstanding customer relationship Upgraded terminals with retrofit items to meet higher performance standards. Prepared detailed status reports daily
Developed preventive maintenance checks and services (PMCS), used globally. Held Secret Security Clearance...
INstaller
How would you describe your time at SixR Communications?
Installed telephony equipment in Central Offices
Wired new circuits and power installations
Installed computer and networking equipment
SATCOM Systems Repairer / Maintainer
How would you describe your time at US ARMY?
Maintained greater than 99% system reliability
Shift Leader. Troubleshoot and isolated to component level
using fire-bird, T-bird, sweep generators, frequency counters, O-scopes, power meters, Harris test sets, spectrum analyzer and OTDR
Setup, managed and configured networks
Trained incoming team members
Held Top Secret SCI Security Clearance
DSCS experience includes AN/GSC 39, MILSTAR, AN/USC 28...
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