Work history
Web Development Engineer
tags:
perl
• data analysis
• metadata
• project management
• linux
• classification
How would you describe your time at Amazon.com?
Designed and managed hierarchical & associative browse structures within multiple Amazon.com product
lines. Instrumental in developing thesaurus-based, normalized product description and classification
system. Populated and gated products within website via dynamic browse node queries utilizing thesaurus
data, catalog data, and regular expressions. Implemented browse-based filtering and refinement technology
to streamline website navigation. Analyzed customer behavior data and website metrics to optimize
navigation structures and queries. Implemented multiple production deployments, coordinating with external
team dependencies....
Catalog Specialist II -- Search & Classification
tags:
perl
• linux
• data analysis
• classification
How would you describe your time at Amazon.com?
Extensively researched product space, developing multi-pronged item classification process employing
direct node assignment, node-level keyword propagation, and item-level search keywords. Developed
scaling classification strategies addressing ever increasing product selection. Coordinated with multiple
internal teams ensuring correct product placement during store launches, online promotions, and mail
circulars. Notable projects:...
Customer Service Telecommuting Lead
tags:
command line tools
• telecommuter
• customer service lead
• linux
How would you describe your time at Amazon.com?
Managed large customer service representative team through mentoring, correspondence monitoring,
metrics creation, and drafting annual reviews. Acted as endpoint for resolving escalated customer contacts
and fraudulent transactions. Served as sole utility/telecommuter liaison overseeing account set-up and DSL
configuration....
Education
Perl Certification
tags:
rss feeds
• perl
• apache
• mysql
How would you describe your time at University Of Washington?
This was a year long certification program, covering beginning, intermediate, and advanced Perl programming projects.
European Studies
tags:
german( 3 years)
• translator
• teaching assistant
• french (advanced)
How would you describe your time at seattle pacific university?
This was a multi-disciplinary major that focused on French language, incorporating history, philosophy, and linguistics. Required studying abroad in France, Ireland, and UK.