Answers from Bryan

What kind of job are you looking for?

An IT job -- I'm trying to transition into more of a helpdesk/deskside/network role.

Posted @ 07:48AM, March 29, 2009 by Bryan Karsh | Permalink
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Work history

Amazon.com April 2003 to March 2009
Web Development Engineer

tags:

How would you describe your time at Amazon.com?

Designed and managed hierarchical & associative browse structures within multiple Amazon.com product
lines. Instrumental in developing thesaurus-based, normalized product description and classification
system. Populated and gated products within website via dynamic browse node queries utilizing
thesaurus
data, catalog data, and regular expressions. Implemented browse-based filtering and refinement technology
to streamline website navigation. Analyzed customer behavior data and website metrics to optimize
navigation structures and queries. Implemented multiple production deployments, coordinating with external
team dependencies.
... read more
Amazon.com March 2001 to April 2003
Catalog Specialist II -- Search & Classification

tags:

How would you describe your time at Amazon.com?

Extensively researched product space, developing multi-pronged item classification process employing
direct node assignment, node-level keyword propagation, and item-level search keywords. Developed
scaling classification strategies addressing ever increasing product selection. Coordinated with
multiple
internal teams ensuring correct product placement during store launches, online promotions, and mail
circulars. Notable projects:
... read more
Amazon.com September 1999 to March 2001
Customer Service Telecommuting Lead

tags:

How would you describe your time at Amazon.com?

Managed large customer service representative team through mentoring, correspondence monitoring,
metrics creation, and drafting annual reviews. Acted as endpoint for resolving escalated customer contacts
and fraudulent transactions. Served as sole utility/telecommuter liaison overseeing account
set-up and DSL
configuration.
... read more

Education

University Of Washington September 2006 to June 2007
Perl Certification

tags:

How would you describe your time at University Of Washington?

This was a year long certification program, covering beginning, intermediate, and advanced Perl programming projects.
seattle pacific university September 1990 to June 1994
European Studies

tags:

How would you describe your time at seattle pacific university?

This was a multi-disciplinary major that focused on French language, incorporating history, philosophy, and linguistics. Required studying abroad in France, Ireland, and UK.

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