Garrett O'Brien

Task centric process for utilizing an independent consultant???

Most service providers and their clients hire consultants to perform a specific or a group of specific task(s)??? and then off they go onto another set of tasks somewhere else???

This approach, while practical, leaves many dynamics that provide a high amount of leverage within your HRIS project untapped??? dynamics that can improve the performance of your project, effectively reduce your ROI as well as promote a healthy set of processes that can efficiently provide long-term effects ??? The biggest short-term effect is the reduction of the pain involved with any implementation???

A different approach through alliances???

Instead of the "I-have-a-task/I-need-a-resource" focus, CGServices USA Inc offers an approach that has for more than 17 years has proven to be highly effective and very efficient approach??? By creating an alliance between the service provider such as ADP, PeopleSoft, Kronos and their client, the pain involved in implementing an HRIS system is greatly reduce (notice I never said it goes away entirely <smiles>).

Immediate macro benefits???

By focusing on the needs of both the service provider and the client simultaneously, several factors come into play???
* Issues that arise with any HRIS implementation are channeled through one resource instead of several???
* Client perspective is kept in focus when addressing the service provider and the service provider's perspective is kept in focus when address the client???
* Services become client centric instead of task orientated???
Domino effect of the immediate benefits
Creating this alliance allows CGServices to act as the go-between with the following benefits -
* system and project familiarities provide faster turn-around on many if not all tasks for both the client and the service provider???
* non-critical, non-priority items in the project can be addressed after the project has been completed, thereby decreasing the timeline of the implementation???
* conflicts of interests of both the client and the service provider are protected as they can be incorporated in my statement of work???
* the service provider is free to focus on their own set of tasks and can have confidence that the data and information they receive will be from an experienced resource???
* the client is free to focus on their own set of tasks and will build their confidence in handling and managing the system as well as their own data as they have a dedicated and experienced resource???

This approach is especially effective with multi-line and /or multi-service provider projects.

You can see my clients recommendations online at http://www.cgservices.com/about/references.html...