Work history
Senior Trainer
tags:
documentation
• training
yoh
March 2008 to April 2008
Help Desk
tags:
lotus notes
• deskside support
• help desk analyst and support...
How would you describe your time at yoh?
Assisted users at auto supplier Continential's Troy and Auburn Hills users with migration from Microsoft Outlook to Lotus Notes. Included answering questions and troubleshooting Lotus Notes deskside and over the phone.
Training Specialist
How would you describe your time at TechTeam Global?
Classroom-based computer training for Chrysler employees, contractors, and suppliers. Software training includes Microsoft Office, Lotus Notes, and other proprietary applications. Documentation created and edited for classes.
Senior Support Technician
How would you describe your time at TechTeam?
Provided phone, deskside, and network support onsite for Arvinmeritor employees in Troy, Michigan.
Senior Support Technician
How would you describe your time at National TechTeam?
Provided phone and network support for Liberty Mutual employees nation-wide. Provided departmental process administration, Level-2 technician support, intranet administration, and project training.
Support Technician
How would you describe your time at National TechTeam?
Provided hardware/software phone support for owners of Hewlett Packard Pavillion home computers purchased at retail locations.
Head Assistant Instructor
tags:
kickboxing
• black belt
• tae kwon do
• instructor / trainer
How would you describe your time at Champion Karate?
23 years experience in Korean Tae Kwon Do/American kickboxing.
Taught group and private lessons to adults, teens, and children.
Assisted and conducted women???s self-defense seminars.
Assisted in the recruiting of new students.
Performed as judge at tournaments and assisted during promotions testing.
Performed student scheduling, payment collecting duties, and general business maintenance.
Acting instructor in absence of chief instructor.... 
Erwin has
