Emmett Bean

Houston, TX

currently: Job hunting

Answers from Emmett

How would you describe your dream job in 10 words or less?

A job where advancement is unlimited.

Posted @ 02:45PM, March 08, 2009 by Emmett Bean | Permalink
Answer this question | See all answers for this question

Work history

Odyssey Information Services December 2001 to May 2008
Network Analyst

How would you describe your time at Odyssey Information Services?

* Network Analyst maintaining Satellite, Tandem, X.25 and Broadband data links for Shell Domestic Retail Network. The retail Network comprised of 13,000 retailers nationwide generating revenue of 12 billion annually.
* Author of Shell Retail Infrastructure Operations Guide. The material in the guide contained complete information for troubleshooting, network topology, data flow and points of contact for the entire Shell Domestic Retail Network. This guide was updated on a daily basis and used by the entire Shell Domestic Retail Staff comprising 40 members.
* Author of Hughes Network Systems Illuminet Guide for the Hughes Illuminet Software System. The material contained in the guide covered base terminology, troubleshooting procedures and earth station configuration for the Hughes 5000 and 6000 digital Earth Stations. The Illuminet Guide was used by the Shell Domestic Retail Staff comprising 40 members.
* Co author of the Tandem Teaching Guide. The information contained in this guide acquainted the novice user to the nomenclature, troubleshooting techniques and performance features of the Tandem System as used by the Shell Domestic Retail Team.
* Received outstanding achievement award for technical writing.... read more
Texaco Global Information Services January 1999 to December 2001
Network Analyst

How would you describe your time at Texaco Global Information S...?

* Network Analyst maintaining leased line and satellite data links for the Texaco Global Information Systems Network for 8000 retailers nationwide.
* Author of the Spectrum Handbook. The material in this guide contained complete information as to the use of the Spectrum Web application monitoring system. The Spectrum application was used to monitor the Texaco Global Information Services world wide Cisco router network. The Spectrum Handbook was used by the Texaco Network Operations Staff comprising 20 individuals.
* Author of Web Monitor Trouble Ticketing Guide. The material covered in this guide included Data Entry, Opening a Trouble Ticket, Updating a Ticket, Re Assigning a Trouble Ticket and Ticket Closure. The Web Monitor Trouble Ticketing Guide was used by the Texaco Network Operations Staff comprising 20 individuals.
* Received outstanding achievement award for technical writing.... read more

Education

Texas Tech University September 1972 to August 1976
Telecommunications

tags: •

How would you describe your time at Texas Tech University?

A very enjoyable time where I learned many new ideas and made new friends.

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