Customer Service Coordinator
tags:
detailed and hardworking
• quick learner and a willingne...
• share point homepage
• digital workflow (peregrine) ...
• adapts to change easily
• customer service
• punctual and professional
• ms office - up to windows vista
How would you describe your time at Electronic Data Systems (EDS)?
-- Processing and dispatching service requests for PC, Printer, and Server issues to appropriate vendors
-- Resolving complex customer support issues with designated product lines
-- Providing customer assistance for inquiries and complaints ensuring vendor adherence to contractual agreements
-- Problem solving concerning network issues, PC's, printers, servers, hubs, routers, and other supported hardware
-- Ensuring timely process flow including recognition, research, documentation, isolation, resolution, and necessary follow-up steps
-- Interacting daily with various helpdesks, customers, and vendors
-- Training new employees on procedures
-- Attention to detail
-- Documentation control and standardization
Other Positions Held Within the VMC:
--Voice Repair Team
--Offshifts Team - 3rd Shift
--Xerox Team... 
Administrative Clerk
tags:
customer service
• quick learner
• detailed and hardworking!
• ms software
• punctual and professional
How would you describe your time at City of Lenexa KS Public Wo...?
General Secretarial functions/duties for the City Engineering and Traffic Divisions -- Interacted with the public/Contractors/Engineers on the telephone and in person in City Hall. - Maintained yearly accident report files and kept the City traffic count map current. - Served on various software training committees. - Maintained database files and excel spreadsheets for the department. - Assisted periodically on the Engineering Survey crew....
