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Results oriented, driven, and experienced business operations leader with demonstrated success in improving operational efficiencies and profitability. Over 20 years experience of solid contributions and proven results in operations in both corporate and franchise settings. Successful in identifying opportunities for improvement to increase profitability and growth through analysis, and use of recommended tools and resources to affect change. Proficient in all aspects of business operations, retail operations, and franchise service with strong general management, training, sales, and P&L knowledge. Motivational leader and communicator capable of building relationships and trust across all levels of staff, management, vendors, and customers. Excellent consulting, coaching, organization, and analytical skills.
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