Work history
Onvia
September 2009 to the present
Director of Product Management
Sr. Director of Corporate Development
tags:
strategy
• corporate development
Product Manager
tags:
servers
How would you describe your time at Microsoft?
- Developed and executed strategic business plan to help drive growth of Microsoft's servers in the SMB space
- Created a customer segmentation and profiling study for the casual gaming audience.
- Drove the business case to launch a points-based customer loyalty program for the MSN games business....
Manager
tags:
java
• crm
• it consulting
How would you describe your time at Grant Thornton?
- Managed worldwide implementation team of a CRM System for a mobile equipment manufacturer. Application served 350+ users in five countries. Interfaced with cross-functional teams from call center, engineering and logistics.
- Managed analysis, design and development of an Internet search portal for public radio broadcasts and an e-commerce site allowing music to be sold online.
- Managed a team in developing and enhancing a customer service application for a financial institution enabling loan officers to more efficiently identify, track and service $80 million in adverse loans.
- Led a five-person development team responsible for implementation of a Mexican telecommunication company???s telemarketing application. Application was key component of company???s overall market penetration strategy, resulting in 1 million potential customers reached daily.
- Facilitated regional financial institution???s efforts to re-design and streamline retail customer service workflows....
Education
MBA Strategy and Marketing
tags:
marketing
• strategy