Work history
Lotus Notes Administrator
tags:
trainer
• lotus notes administrator
• desktop support
• help desk administrator
How would you describe your time at Piedmont Natural Gas?
I was the sole Lotus Notes Administrator at Piedmont Natural Gas for 7 years, and had full responsibility for the Domino Servers and Lotus Notes Client. I have worked with many versions of Notes from 4.6 to 8.0.1.
Lotus Notes Administrator
tags:
desktop support
• lotus notes administrator
• help desk administrator
• training coordinator
• trainer
How would you describe your time at Symbolic Systems?
I setup and coordinated a new Help Desk to support Internet Sites for Military Acquisition pages, this included Military Intranet Sites and controlling the ACL for thos pages.
Fully responsible for training of all new software applications, such as Windows, support on Military Intranet Sites, Lotus Notes Mail and Samtime Meetings... 
Project Manager Training Coordinator
tags:
training coordinator
• help desk administrator
• desktop support
• trainer
How would you describe your time at Dendrite America?
Coordinated training and support of all new systems introduced to the Dendrite/J&J Help Desk Staff.
Technical Liaison and coordinator for roll-out of new IBM Laptops, training on conversion from DOS to Windows for 4000 Johnson and Johnson Sales Reps.
Responsible for Classwroom setup, hiring trainers, ensuring a smooth success of training and roll out of new applications....
Help Desk Supervisor
tags:
desktop support
• training coordinator
• help desk administrator
• lotus notes administrator
• trainer
How would you describe your time at MSS/Ciba Geneva/Novartis?
Setup the Ciba Help Desk, hired and managed 8 support specialists for the Ciba Geneva Sales force. Responsible for training on all systems and applications for Ciba Sales Force and Support Staff
Systems Support/Trainer/Project Management
tags:
help desk administrator
• desktop support
• lotus notes administrator
• trainer
• training coordinator
How would you describe your time at Maersk LIne, LTD?
Implemented a new Material Management System.
Total support of all Software and Hardware with Maersk Line Limited for 100 users and insluding 6 ships located in the Indian Ocean.
Also Network Admin for and 8 station Novel Network.
Education
Certified Lotus Professional
MCSE
How would you describe your time at Ikon Education Services?
Took coursed to acquire my MCSE, received A+ certification, and two of the 4 certifiacations toward my MCSE. Never acquired MCSE status
Associates Degree in Legal Secretarial Science
