Lotus Notes Administration/Client
tags:
client support
• lotus notes administration
How would you describe your time at Custom Sensors & Technologi...?
Performed 2nd and 3rd level groupware administrative technical support for a 2000 seat Lotus Notes enterprise-wide environment.
Assisted with Domino email routing/SMTP troubleshooting, Domino Directory management, mailfile security/access, client software connectivity, internet password resets, and database issues using incident reporting tools.
Created, tested, and distributed Lotus Notes IDs for email account access..
Handled email account deletions and restrictions.
Responsible for BlackBerry user account creations, end user Enterprise Activations,
BlackBerry server email routing/troubleshooting and user support.
Responsible for Distribution Group, Mail-in Database, general Database, and Room
Resource creations.
Provided technical consulting to IT Management/Operations, assisted local Help Desk Technical Support personnel with end user Lotus Notes related issues, research, follow-up, escalation, and problem resolution.
Assisted with Lotus Notes client software installations, upgrades, troubleshooting and support.
Collaborated with Senior Administrators/Architects to define, develop, test, implement, and document procedures for migration of users from Outlook to Lotus Notes email platform.
Created, edited, and delivered technical documentation for end users/IT Technical Support.... 
