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Answers from John

Who was your most influential mentor and what did they teach you?

Dale Suggs who taught me that I could do more than I ever thought I could.

Posted @ 03:14PM, September 16, 2008 by John Lavender | Permalink
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Work history

NC Department of Health and Human Services August 2006 to September 2008
Technical Writer

tags:

How would you describe your time at NC Department of Health and...?

John Lavender
919-523-6811
Email: jkslav03@bellsouth.net

Education
Bachelor of Arts in Business Administration 12/2006
Strayer University Raleigh, NC
Total Technical Writing
Experience 15 years
Published documents describing the implementation of various regulations
Maintained website for the DHHS HIPAA Security Project at: .http://securityproject.dhhs.state.nc.us/default...
Created charts and presentations for instruction of a diverse audience
Provided consultation and made recommendations on a variety of security issues
Performed in-depth research for the development of a number of project related tasks
Proofread a variety of office documents ranging from office correspondence to published security reports
Experienced with Adobe Acrobat, Dreamweaver CS3, Flash CS3, Photoshop CS3, Framemaker 8, and Microsoft Publisher 2007
Highly proficient in Microsoft Office and Visio
Coordinated the publishing of all reports from the HIPAA Security Project
Coordinated all meetings for the office
Encrypted documents for transmission to end users
Maintained all historical documentation for the HIPAA Security Project and tracked the location of all project related materials
Pioneered the use of audio files for historical purposes
Responsible for new hire orientation on project
... read more
Bayer October 1997 to January 2006
Senior Warehouse Technician

tags:

How would you describe your time at Bayer?

Authored procedures and training matrices for various departments, including the Chemical Hygiene Plan during tenure at this location
Assisted with the design and implementation of the initial electronic inventory system (SAP/R3) for the laboratory and the warehouse
Created filing systems
for multiple departments to meet their specific demands and maintained them during tenure
Served as a Technical Support (Quality Assurance Clerk), Infostor/Recall (Documentation) Representative, and certified Safety and Warehouse Trainer
Knowledgeable on issues such as Chemical Hygiene, Blood Borne Pathogens, Electrical/Mechanical Safety and Confined Space Entry
Familiar with GMP requirements
Performed internal audits on safety issues and items related to record keeping
Worked with Recall Storage Company to develop and improve the Beta Version of their software. Trained in a wide variety of other shipping software.
Trained as a SAP/R3 Super user

Awards
Dale Carnegie Highest Achievement Award
Bayer Raleigh Test Laboratory Employee of the Month May 2003
Certifications
Procedure Writing
... read more

Education

Strayer University Online September 2004 to December 2006
Business

tags:

How would you describe your time at Strayer University Online?

Did my job by day and my online course work by night. This taught me to be independent and self reliant. It also gave me a decent set of PC trouble shooting skills.
Beckley College June 1986 to May 1989
Medical Laboratory Technology

tags:

How would you describe your time at Beckley College?

Worked at a grocery store and hospital to pay my way through school. Also performed autopsies. It was very intense and enlightening experience.

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Recommendations

I worked with John for over 2 years and had a very good working relationship with him. He brings a good attitude to the job and remains calm under deadline pressures. John worked well with team members and was a dependable worker. John is a hard working individual who will tackle any assignment given to him. He has demonstrated a willingness to learn new skills. His creative skills at assembling informative and eye-catching presentations is a stand out ability. John comes highly recommended!

John has been an outstanding and diligent technical writer for the time I worked with him at NC DHHS PSO. He routinely turns in his assignments on time and with excellent attention to detail. He will be a decided asset to whatever company hires him.

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