Work history
Alarm Monitoring Representative 2
tags:
customer service
• call center
• dispatcher
• data entry
• telephone skills
How would you describe your time at Protection One?
Observed computers for alarm signals from security systems,phoned customer to ensure they were safe and secure by evaluating their responses to the questions asked, communicated with law enforcement for dispatching purposes, entered appropriate information into the computer, provided customer service by updating accounts, assisting with maintenance of their systems by contacting service technitian, and all other general information needed.... 
Amnex
March 1996 to May 1999
Long Distance Telephone operator
tags:
call center
• customer service
• data entry
• telephone operator
How would you describe your time at Amnex?
Provided customers with information reguarding charges, connected calls,offered solutions to customer complaints, connected any emergencies to 911 dispatchers, and entered all relevant data into computer system.
Swing Manager
tags:
customer service
• interview skills
• cash handling
• computer skills
• management
How would you describe your time at McDonalds Restaurant?
Managed restaurant when store manager was not there, counter, grill, drive thru, opened and closed store, assigned work to employees, assisted in interviewing for possible employment, answered email, prepared bank deposits, addressed any complaints, and resolved them to the customers satisfaction.
Education
Business, Art,Science, History
tags:
photography
• basic accounting
• general business
• typing
• journalism
How would you describe your time at Brown County High School?
Earned diploma, was active in, Journalism, Science Club, FHA, DECA,Exploratory Teacher,Youth Employment Training Program and Photography.
