Work history
Marketing - Knowlegge Based Analyst
tags:
research
• knowledge of vehicles
• various computer programs
• typing
• data entry
• communication & organizationa...
How would you describe your time at Minacs World Wide -Contract?
Minacs is outsourced by General Motors
The marketing department is here for customers seeking new vehicle information and incentives. As the Knowledge Based Analyst (KBA) I am responsible for researching such inquiries that an agent on the phone is unable to find.
Daily Responsibilities
-Usage of Microsoft word daily
-Usage of Microsoft Excel Speadsheets Daily
-Customer Service (with customer satisfaction scores)
-Quality (with scores)...
Catastrophe Team Rep
tags:
customer service
• data enrty
• computer
• t
Claims Contact Representative
tags:
customer sercvice
• patience
How would you describe your time at Progressive?
While at progressive I worked in a special unit dedicated to the hurricanes Katrina, Rita, and Wilma. This job required me to get things done at an accelerated rate, but also maintain 100% accuracy. This job was mostly data entry, filing in order of number and name, and working with customers to obtain titles of their vehicles and other critical information with the Salvage department....
Superviser
tags:
management
• customer service
How would you describe your time at Party city?
Retail environment. I had various duties, cashier, stocking, store recovery, and yearly inventory.
I was a very hard worker and lasted at my store longer than anyone else there including management, I was later promoted to Supervisor after I gratuated high school.