Work history
Humana
April 2006 to the present
Process Improvement Manager
tags:
operations management
• process improvement
• leadership
• six sigma
How would you describe your time at Humana?
I look at overall processes, and look for ways to efficiently improve what we do as a company. Utilizing the Six Sigma methodology to help pinpoint areas that can be course-corrected, my team has been able to avoid the common mistakes that people make of jumping to conclusions without having all of the data. This will enable us to save millions of dollars over the next year.... 
Senior Distribution Manager
tags:
leadership
• change management
• supply chain/logistics
• reverse logistics
• project management
How would you describe your time at Cingular Wireless?
Cingular was a great company to work for. I originally started as a phone repair technician and quickly moved up the ranks to the Manager of the entire operation (within one year). We were responsible for repairs and refurbishment of TDMA/GSM handsets for the entire company.
I was courted to come work for Corporate HQ, and became the East Coast Regional Supply Chain Market Manager. In this role I was responsbile for training, development and implementation of new strategies across the region. Many ideas that I developed became company-wide practices.
My final role at Cingular involved managing our strategic alliances with eight of our Phone Suppliers. This included contract negotiation, pre/post phone launch end-to-end testing, failure rate analyis, site audits, and customer protection. This role was quite rewarding, and I made great friends that I still keep in contact with to this day....
Avionics Technician
tags:
technician
• usmc
• rf
• avionics
• radar installation-repair
How would you describe your time at United States Marine Corps ...?
As a Marine, I repaired F/18 radar, at the intermediate level (circuit boards, chips, etc).
When deployed to Bosnia in 1995, (Operation Southern Watch), I acted as a liason between the O-level and I-level shops. This helped eliminate wasted components, and ensured flight availability of 98%. For example, the O-level shops look at what is called a BOA code. This may tell them that there is a faulty antenna. Well, working at the deeper I-level, I can see that instead of them requiring an antenna, they needed a Radar Target Data Processor, which would save time, and allow that plane to get up and out to its target.
(Antenna is 80lbs, requires two men to lift, and many times two men are n/a. The RTDP is 50lbs, and one man can lift it. Just an example of gained efficiency in a tight situation....
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