Junior Customer Engineer (Grade B) ??? SITA Newcastle
tags:
junior customer engineer
How would you describe your time at Business Connexions?
* Desktop Support
- Windows 98, Windows 2000, Windows Millenium, Windows XP
- Novell Client
- Symantec/ Norton Antivirus
- Trend Office Scan Antivirus
- MS Office 2000, MS Office XP,
MS Office 2003
- Groupwise
- Internet Explorer
- Mainframe Applications - WINET: Persal, WCS, Examinations, Textbooks, Transport, LOGIS, CAMIS
- BAS (Basic Accounting System)
- METANET
- SAPS Mainframe system
- Installation of new PCs and printers
- Troubleshooting of Hardware problems on PCs and printers
- E-mail setup: Internet e-mail & MS Exchange Server accounts
- Modem installation
* Server Support
- Windows NT 4.0
- Working knowledge of Novell Server
- Installing Windows 2003 Server Standard Edition
- Installing Active Directory
- Installing Exchange 2003 Enterprise Edition
- Creating Organisational Units
- Creating User Groups
- Creating User Accounts
- Creating Mailboxes
- Creating Shared Folders
- Creating Home Folder ( Individual Users)
- Troubleshooting and Management of Exchange 2003
- Print Server setup - Active Directory
- DHCP - Reservations and Exclusion of IP
- Administration of Windows 2003 Server
- Administration of Exchange 2003
- Daily Backups
* LAN Support
- Troubleshooting of entire LAN, Switches, Routers, Hubs, Fibre Convertors and Network Points
* Asset control of all Equipment on site... 
