Work history
MVR
July 2007 to the present
Certified Professional
tags:
orders
• account adjustment
• independant worker
How would you describe your time at MVR?
Resolved customer phone and email inquiries as well as processed cancellations and account credit adjustments.
Customer Service
tags:
benefits
• account resolution
• 401k/pension
How would you describe your time at Hewitt Associate?
Administered defined contribution and defined benefit retirement accounts for up to 50 participants daily. Communicated plan provisions to participants in an accurate and timely matter.
Performed work flow analysis to identify account trends and provided suggestions toward process improvement to Client Analyst.
???Reviewed plan provisions with participants, confirming necessary documentation for distribution approval.... 
Senior Financial Representative
tags:
customer relationship
• account management
• balancing branch
How would you describe your time at Washington Mutual Bank, FA?
Assisted clients with account changes responded to account inquiries and processed loan applications from origination to closing.
Developed new prospects and up sold existing clients to meet productions goals. Placing in the top 10% in 2003 for Chicago area branches, generating sales in excess of $1.2 million in home equity loans.
???Assisted in the organization of Wamu School Savings program with area school. As a result over 100 students opened up their first bank account....
Book Seller
tags:
inventory
• organized
How would you describe your time at barnes and noble?
Organized bookstore, maintained inventory, faxed and filed book orders.
