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Melissa Donahue
Staunton, VA
currently: Job hunting
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Work history
Tele-Counselor
tags:
data-entry
• computer experience
• communication skills
How would you describe your time at Mary Baldwin College?
**Note I left this job in May 2008, returning next week for the interim.
As a tele-counselor I contact prospective students (still in high school) and award them merit scholarships based on high school academics. In addition, as an alumnae, I am eager to answer questions from parents/students about the college. This job involves use of a computer, mult-line telephone, copier and data-entry skills.... 
Cashier/Customer Service Associate
tags:
interpersonal skills
• and handling money.
• customer service
• administrative skills
How would you describe your time at lowe's home improvement?
Working at LOWE'S as a cashier/customer service associate, the delivery of prompt, courteous, and accurate customer service and tendering transactions is paramount to high quality customer service. This is often accomplished, while multitasking in answering phones, directing phone calls, taking messages and helping customers over the phone. In addition, I process credit card applications, payments and assist with credit related issues that may arise. My final area of responsibility is maintenance in order to ensure a safe, clean and attractive environment for customers and employees. This job has me using a cash register, mult-line telephone, fax machine, copier, and Genesis operations....
Teacher's Aide/Teacher
tags:
leadership
• child care
• organizing & multi-tasking
• interpersonal & communication...
• teaching
How would you describe your time at Hunting HIlls Early Learnin...?
As a teacher's aide, I assisted the teacher with child care responsibilities and teaching lessons/activities for the children. When a vacancy came open for a Science/Social Studies preschool teacher, I was eager to take the position. While the child care responsibilities remained, I became involved in researching, planning, and teaching lessons from the Science/Social studies pre-K curriculum. The lessons are age-appropriate, relevant, engaging and of course fun for the children....
Intern to Chief of Staff
tags:
computer skills
• interpersonal & communication...
• time management & organization
• analyze & interpret & summari...
• scheduling
How would you describe your time at Kaiser Permanente?
During this 6 week internship opportunity, I was involved in administrative duties for the Chief of Staff from basic administrative duties of xeroxing and scheduling, to interviewing senior management about their functional department's upcoming projects being implemented and the impact on the organization. After attending a conference, highlighting Best Practice organizations, I completed a report on assessing the qualifications that the Harvard Business Review delineates for achieving the status of a Best Practice Organization, and how Kaiser Permanente has accomplished this in many areas and highlighting other areas of improvement. My final contribution for this internship was assisting in completing a dashboard peformance report on areas of patient care, customer service and other areas of Kaiser operations....
Staff Volunteer
tags:
computer skills
• and interpersonal & communica...
• office equipment
• teamwork and project collabor...
How would you describe your time at Spring Canyon Camp & Confer...?
During this month-long volunteer opportunity, I was on girls volunteer staff, in which we helped with maintenance of the camp, bi-weekly (2x week) cleaning of the cabins for outgoing/incoming guests, meal preparation, and clean-up. In addition, while one of the regular staff members was away for two weeks, I maintained the front office/desk environment, providing guest services, processing transactions, answering phones and assisting with other staff members....
Student Assistant
tags:
computer skills
• office equipment operations
• and academic research
• audio visual equipment
How would you describe your time at Mary Baldwin College?
During my time as student assistant to Dr. Steven Mosher and for the Health Care Administration Department, I assisted in a variety of office/administrative duties of xeroxing, organizing class materials, and research. In addition, I assisted with organizing campus-wide events for the Health Care Administration Department in the areas of marketing, set-up/break-down and video production....
Cashier
tags:
and photo development
• money handling
• selling skills
• cash register
• interpersonal & communication...
How would you describe your time at rite aid?
During my time as a cashier at Rite Aid, I ensured accurate, efficient, and courteous delivery of customer service and processing transactions. I also helped customers locate merchandise. In addition, I gained extensive familiarity with film and digital photo processing. My final responsibility was stocking merchandise and maintenance of the store in order to ensure a clean, safe and attractive environment for customers and employees....
Education
Health Care Administration
tags:
commuication & presentation s...
• organizing & event planning
• computer skills & software kn...
• & project management
• leadership
• team work
• interpersonal skills & time m...
How would you describe your time at Mary Baldwin College?
While being at Mary Baldwin College, I quickly realized that I am in school, not only to get a degree and get out, hopefully land that "perfect" job, but I regained a passion for learning, and taking my time near the end allowed for me to do that. I was empowered to lead and learn from my peers, professors and friends. There were financial obstacles which prevented me from finishing school within four years of starting, but since I have and will be paying for my education via loans, there is more of sense of ownership and personal accomplishment....
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