Work history
Staffing Manager
tags:
customer service (5 + years)...
• business to business relations
• proactive
• recruitment and staffing
How would you describe your time at Remedy Staffing?
Develop and implement recruiting plan. Conduct in person/phone interview of candidates and determine to hire. Conduct reference calls on each eligible candidate. Process background checks, TB and drug screens per client contract requirements. Respond to concerns regarding work place safety, defective equipment, etc. Ensure all company practices are in accordance with standard operating practices (I-9 compliance, W-4, reference checks and SOX audit compliance). Managed all phases of temporary workforce (payroll, attendance, productivity, employee relations and benefits). Create job descriptions and post job openings with all recruiting contacts and marketing media. Attend job fairs, identify and recruit qualified candidates. Identify ???Most Placeable Candidates??? and market daily to client and prospects until placed. Monitor individual client expectations and implement appropriate service levels to meet and exceed client needs.... 
Senior Operations Representative
tags:
training
• implemenation
• problem solver and analyst
• problem solver
How would you describe your time at ATT Wireless (formerly Cing...?
Hired, trained and coached team of 15 representatives performing a wide variety of service functions. Implementation of cost effective programs to improve customer service, retention and sales. Prepared and administered budgets; analyzed department operational methods.
Education
Human Resource Management
How would you describe your time at California State University...?
Certificate, Human Resources: Generalist classes focusing on finding and retaining quality employees, compensation and benefits, employee relations and employment law.
Business Management
How would you describe your time at University of Phoenix?
Bachelors of Science, Business Management
Michelle has
