Michel has 1 recommendation and 9 contacts.

Answers from Michel

If you could choose, what city would you most like to live/work in? Why?

No importance in this little world!
------------------------------------------------
"Supervision Engineer" at Mobistar France Telecom & "Public Relations" (Voluntary) at Le Podcast High Tech:

Being a student in paramedical, passionated 'by accident' by everything concerning computers and
telecommunication I decided to orient my professional carreer in that direction with as a result that I became Geek and a big fan of Apple products.

I am trying to create a network with International contacts focussing on telecommunications and IT (Wireless, IT, Telco, Internet: ISP, Media). I have also gathered a lot of contacts in the HR and coaching sector. Please do invite me on LinkedIn (1753 contacts), it would be an honor to have you in my contacts. You can also join my network via Spock, Pownce, Orkut, Passado, jobster, Who's Web, FaceBook (IMickey Michel) etc. Depending your preference. I will always respond positively to your invitation and "forward" requests. Please send invitations to: mickey900 AT me DOT com

I am always available to help and share my knowledge, my way of mind follows the example of "Open Source" mentality. In my professional life I alway focus on team spirit. I am a perfectionist, open minded and friendly even in times of crisis, more than 7 years of experience in "call-center" and my customer orientation makes me an excellent negotiator. One of my strengts are my very good "skills" and good presentation. I am also a selflearner and study quickly. I also invite you to consult the recommendations about me on LinkedIn:
http://www.linkedin.com/in/michelgodart

Languages:
------------------
French - Dutch - English

Specialties:
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- 7 years Call Center
- Customer oriented
- High commercial and technical skills
- Association between Sales & Technical profiles
- Mac OS X
- TCP/IP
- ADSL support
- VoIP support
- Mobile Internet, Intranet (M2Machine, VPN,...)
- WIFI, Bluetooth, IR
- Mobile Network (2G - 2,5G EDGE- 3G - 3,5G HSDPA)
- BlackBerry BIS, BES & BES+
- Unix, Linux
- TNG Unicenter

Important:
--------------------
- Le Podcast High Tech:
http://www.lepodcasthightech.com
Please, listen to and give us feed-back:
http://www.lepodcasthightech.com/baladodiffusio...
Free subscription: http://www.itunes.com/podcast?id=256531176
You did not oblige to install iTunes, now available in MP3 format!

Last Podcast: interview from Disy:
http://www.lepodcasthightech.com/belgique/Podca...

Jabber: "imickey70 AT gmail DOT com"
Skype: "michel-godart"
FaceBook: "IMickey Michel"
... read more

Posted @ 07:44AM, June 03, 2007 by Michel GODART | Permalink
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Work history

Le Podcast High Tech April 2007 to the present
Public Relations

tags:

How would you describe your time at Le Podcast High Tech?

http://www.lepodcasthightech.com

Manages and maintains all "Public Relations" in the project in collaboration with the director. Ensures the organization of special podcasts, organises and puts in place the reception of VIP's. Finds new speakers and attempts to internationalize the project.
Promotes Business Deal and strengthens the whole project by a strong effect of Buzz and Networking. Ensures and maintains a strong relationship of trust and reliability with our partners.

Several partners already trust us:
- "Le Plaza H??tel Bruxelles" (5 *):
http://www.leplaza-brussels.be/
- "Cami (Apple Premium Reseller)":
http://www.cami.be
- "VIADEO":
http://www.viadeo.com
- "IMatix corporation":
http://www.imatix.com/
- "Quoideneuf.be":
http://www.quoideneuf.be/
- "CG event":
http://www.cgevent.eu/
- "Ma Ya Invest":
http://www.mayainvest.be/
- " Le Technomag":
http://www.letechnomag.com
- "Le R??seau Networking De Lille - NW2L"
http://www.NW2L.eu
... And much more!

Specialists Mac, Windows & Ubuntu around the same table to present a high-tech news ... Each month, a podcast with a businessman invited to speak!
... read more
Mobistar France Telecom December 2006 to the present
Supervision Engineer

How would you describe your time at Mobistar France Telecom?

- Monitors the alarms generated by the network elements to detect every anomaly
- Ensures the fault mgmt process & methods, acting as a first line trouble shooter by performing a technical impact analysis of every incident
- Executes first level actions based on standard operational working
methods and management processes in remote and coordinates level 1 & 2-engineers in the field in respect of the different service levels and operational level agreements
- Notifies Incidents to the management and other possible stakeholders (client facing entities,..)
- Triggers Technical Escalation (transmission to second level support through the production of Trouble Tickets and coordination/follow-up of the resolution)
- Triggers Management Escalation in case of technical crisis, following fixed process
- Debriefs and reports to management on the incident resolution.
- Suggests and implements changes with regards to procedures and workmethods
... read more
Techcity October 2006 to December 2006
Technical Manager

tags:

How would you describe your time at Techcity?

.Technical Manager for migration's project BROBA-BRUO for TELE2
.Technical Manager backup Second line ADSL for TELE2
Proximus - Belgacom Mobile February 2004 to November 2006
Emerging Business B2B Assistant

tags:

How would you describe your time at Proximus - Belgacom Mobile?

Support Mobile Internet, Intranet, WIFI: Wlan, Bluetooth, IR, Mobile Network (2G - 3G - 3,5G: HSDPA), BlackBerry (BIS, BES & BES+)

.Emerging Business B2B Assistant
May 2005 - November 2006 (1 year 6 month)
.Emerging Business Assistant
March 2005 - May 2005 (3 months)
.Customer
Service Assistant
February 2004 - February 2005 (1 year 1 month)
... read more
IP Globalnet December 2001 to August 2002
Supervisor Helpdesk Skynet Project

tags:

How would you describe your time at IP Globalnet?

Dial-up & ADSL support first line
Belgacom March 2000 to August 2002
Supervisor Helpdesk ADSL

tags:

How would you describe your time at Belgacom?

Supervisor Helpdesk ADSL & National SPOC for OLO & escalations
Base September 1999 to February 2000
Orange Shop Assistant (Orange-KPN)

tags:

How would you describe your time at Base?

Orange Shop Assistant part Time
Sitel Belgium March 1998 to August 1999
Customer Service Assistant

tags:

How would you describe your time at Sitel Belgium?

Customer Service Assistant - In Bound - calls for PROXIMUS - Belgacom mobile
Touring September 1997 to February 1998
Televendeur "Touring Assurances"

tags:

How would you describe your time at Touring?

Call Center Agent - Out Bound - calls: Contact customer from Touring Secour and propose a new car insurance policy
Differents Interim's office and extra in HORECA September 1992 to August 1997
Maitre d'Hotel

tags:

How would you describe your time at Differents Interim's office...?

"Conrad", "Hilton", "Sheraton", "La reserve" at Knokke Heist, "Traiteur Benisti" (CACHER FOOD & BEVERAGES),...etc

Actually and occasionally, extra with:
-"Traiteur CgEvent"
Different Hospitals: Ambroise Pare, Tivoli,...etc September 1988 to September 1991
Job student and training

tags:

How would you describe your time at Different Hospitals: Ambroi...?

Job student and training

Education

Nursing October 1988 to September 1991

How would you describe your time at Nursing?

Nursing Graduate - Not completed.

Michel's Network

ClearCase and Cle...,
ReleaseTEAM
Ed Wilson Menezes
Infosec,
IPT
christophe.vandemoortele
Customer Relation...,
Zetes CardS - div...
Director Affiliat...,
GameLink
Manager, Internet...,
Deloitte Services LP

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Recommendations

Michel est un vendeur hors pair et toujours pr??t ?? rendre service.. Il m'??tonnera toujours par sa finesse et par son enthousiasme.. je suis fan!

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