Mike Dills
Chicago, IL
currently: Job hunting
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Work history
Sr. Helpdesk Analyst
How would you describe your time at Level 3 Communications?
Provide phone/email support for a global communications company. Issues include VPN, connectivity, email (Outlook 2003), network, windows XP and 2000, and Office 2003. Assisted with a migration (email and network) following an acquisition by Level 3 of Broadwing Communications. Application support including Circuit Vision, Oracle, Lotus Notes, etc. Used Active Directory extensively to assist users. Other duties as assigned, including training new hires....
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