Minnette Davis

Saint Louis, MO

currently: Job hunting

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Answers from Minnette

What are the most rewarding aspects of your job?

The most rewarding aspects of my current job is client satisfaction from problem solutions methodologies.

Posted @ 08:19AM, August 17, 2008 by Minnette Davis | Permalink
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Work history

Ajilon Consulting (Chrysler, LLC) September 2007 to the present
Networking Specialist II

tags: • • • •

How would you describe your time at Ajilon Consulting (Chrysler...?

As a Network Specialist, directly responsible for overseeing datacenter operations in addition to:

Performing workstation configurations using proprietary imaging utilities

Supporting multiple types devices from installation and configuration to monitoring and maintaining; (Windows 2003 servers, File and Print Servers, Nokia Firewalls, Cisco Routers, Nortel Baystack 48-port Switches, AIX boxes, Sniffer Servers, Passport 8010 blades, Cisco wireless access points, RAID5 configurations, rack mounting and cable management

Write/maintaining documentation for all procedures/installations/upgrades

Responding to user inquiries, support request and trouble reports concerning information technology systems, policies and procedures

User Support: Utilize ticket tracking system to respond to and remedy issues as recorded by users and support personnel including password resets, lotus notes request and troubleshooting mail issues, data restore, file share management, over quota management

Proactively monitor client networks using HP Openview and NetId to scan and view networks to ensure all devices are up and running.

Perform Disaster and Recovery procedure monthly to ensure and validate the integrity of systems.

Troubleshoot network drops and equipment using Fluke devices and tone generators to restore or provide new connection to the network.

Initiate trouble tickets and service calls with vendors for part replacement if applicable.

Active Directory Admin for the St. Louis North and South regions; including, creating/modifying/moving/logon scripts and decommissioning users, groups, printers and clients.

Support mainframe print queue activity for vendor/client for printing problems

Maintain Hardware inventory... read more
SELF EMPLOYED, St. Louis, MO June 2007 to September 2007
Field Technician

tags: • •

How would you describe your time at SELF EMPLOYED, St. Louis, MO?

As a field technician with contracts under Fujitsu, through Technician Bureau and other work through Onforce performed:

Upgrades to network device IP Addresses, load new IOS on Cisco Switches, run OS Hardening software on the POS Controller & Registers, & install Cisco 2811 firewall device

Installed new TP3000 Registers

Installed new POS Controller (HP Server)
Backup System files and Layaway files
Restore Layaway and files
Open the Store and test all TP3000 Registers
Run EOD (end of day) at the POS Controller
System file restoration
Installed new Thin Client in the Cash Office & LP Office
Installed the Cisco 2811 Firewall & Re-IP all network Equipment... read more
ForensicIT, Anheuser Busch Companies April 2007 to June 2007
3rd Level Support Engineer

tags: • •

How would you describe your time at ForensicIT, Anheuser Busch ...?

As a Senior Level Support Engineer, directly responsible for

Debugging applications using tools such as windbg, debugview, filemon, regmon, tcpview, etherpeek, process explorer, dependency walker, Dr. Watson, Listdll, Handle, to name a few

Diagnosing control system related failures

Development of tools and methodologies as needed

Support all customer objectives... read more
CTG (IBM Global Services) June 1999 to April 2007
Financial Systems Analyst

tags: • •

How would you describe your time at CTG (IBM Global Services)?

Financial System Support Analyst/Production Systems Support Specialist
Database Reporting
Database VM & MVS Systems Testing

Software Process Deployment

Financial System Software Support

Financial Measurement Over/Under Support Analyst

Financial Accounts Reconciliation

Training Analyst and Support... read more

Education

University of Phoenix June 2007 to the present
Master's Information Systems

tags: • • •

How would you describe your time at University of Phoenix?

The ability to learning, demonstrate and pass forward the information learned within the following classes:
Managerial Communications, Business Systems I, Business Systems II, Programming Concepts, Systems & Analysis Development, CIS Project Management, Database Concepts, Networking Concepts, CIS Risk Management, CIS Strategic Management... read more
Vatterott College in St. Ann, MO June 2003 to February 2007
Computer Networking Systems

tags: • • •

How would you describe your time at Vatterott College in St. An...?

The ability to learn and graps concepts within the following courses and demonstrate skills learned within the working environment:
Electronic Fundamentals, Hardware Fundamentals, Linux, Desktop Operating Systems, Business Spreadsheets, Peripherals and Data Communications, Fundamental Concepts of Technical Writing, PC Troubleshooting and Configuration, Novell Networking, Windows Networking, Analysis and Development of Applied Technical Writing, TCP/IP and Routing, Technical Writing, Linux I (Linux installation & Configuration and System Administration), Linux II (Networking)Routing (Routing with CISCO Routers)WAN Switching (CISCO WAN Switching), Project Management, Computer Systems Upgrades and Installations... read more

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