Work history
Solutions Consultant
tags:
trainer & presenter
• increased revenune
• account management
• project management
• sales
How would you describe your time at dun and bradstreet?
Sales Portfolio Management:
Managed a $3 million sales portfolio for 12-20 mid-to-large businesses in a variety of industries.
* Key contributor in growing additional new business revenue by $552,000 in 2006.
* In 2006, retained 93% ($1.9 million) of business versus a goal of 90%.
* Key contributor in growing additional new business revenue by $1.1 million in 2005.
* In 2005, retained 101% ($1.1 million) of business versus goal of 85%.
* Achieved 100% Sales Club Award in 2005 that recognized excellent sales achievements.
* Drove new and existing revenue through consistent face-to-face contact with clients, that ensured user acceptance, utilization and customer satisfaction.
* Conducted quarterly customer solution reviews to retain and upgrade projects, resulting in achieving client needs and increasing company revenue.
* Tracked revenue performance and helped quantify the value and return on investment to customers, leading to account retention, growth, and new business.
* Led a strategic plan process that established short and long-term goals for customer relationships.
* Educated customers in understanding and reducing credit risk, finding and maintaining profitable customers, and managing vendors efficiently.
* Prepared, coordinated, and presented regular product training for customer groups.
* Worked with team members to establish accountability and drive positive outcomes.
* Recognized by company leaders as the Solutions Consultant Champion for the Great Lake East region to provide insight and feedback to sales leaders on behalf of my peers.
* Provided project management support by working with relationship managers to develop and administer project plans while ensuring accurate and on-time fulfillment of solutions to customers.... 
Customer Service Representative
tags:
product specialist
• customer service
How would you describe your time at Moen Incorporated?
Sales Retention and Growth:
Increased company sales through customer up-sell and cross-sell opportunities. Assisted and supported outside sales in an effort to improve company profitability. Individually managed and supported a multi-million dollar wholesale account as the lead customer contact.
* Increased retention by building strong relationships with wholesalers, builders, showroom consultants and territory managers.
* Provided features and benefits of high-end product lines to showroom consultants and outside sales force....
Marketing Coordinator / Intern
How would you describe your time at Merrill Lynch?
Implemented data population and maintained client databases for marketing research. Tested and maintained statistics on targeted promotions to evaluate effectiveness.
* Organized 401(k) mailing projects that increased revenue.
* Trained next intern to ensure a smooth transition upon my departure.
Sales Associate
How would you describe your time at Lady Footlocker?
* Recognized as one of the top ten sales associates in the store
* Worked with sales teammates to collectively explain product features, benefits and technical specifications to customers
* Promoted quality athletic apparel according to customers' needs
Education
Masters in Business Adminstration
BA - Concentration: Management & Marketing
