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What are you most passionate about?

communication, family, getting business requirements right.

Posted @ 01:02PM, December 06, 2006 by Nick Peters | Permalink
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Work history

Virtuoso June 2006 to the present
Business Analyst

How would you describe your time at Virtuoso?

Manage and coordinate requirements definition + project development for member, staff and consumer facing web sites for Virtuoso, a leader in the luxury travel market. Used Agile development methodologies with a distributed workforce (New Zealand, Ft. Worth, Seattle) to deliver a custom content management system. Extensive use of TFS + Microsoft products for project management tools. Software modeling and prototyping using iRise.... read more
Escapia September 2004 to July 2006
Project Manager

How would you describe your time at Escapia?

Schedule and manage product lifecycle for a startup in the vacation rental industry. Management of the Escapia Vacation Rental Suite software package, a multi-tiered web application built on a .net framework with a SQL backend. This suite is comprised of an online reservations system, CRM, comprehensive accounting system, service order management and other tools designed for the vacation rental market. Worked closely with all departments at Escapia to coordinate work, releases and manage business and customer expectations. Coordinated Quality Assurance for software releases. Also spent time working directly with Escapia's customers to resolve software related issues.... read more
Vulcan January 2002 to January 2004
Project Manager

How would you describe your time at Vulcan?

Directed project scope, scheduling and budgeting, communication, risk management, vendor contact and contracts. Primary focus was management of an international multimillion-dollar scientific technology development project and software for museum exhibits. Also instrumental in the evaluation and configuration of a department-wide program management tool (eProject).... read more
Apex Learning April 1998 to November 2001
Senior Product Manager

How would you describe your time at Apex Learning?

Responsible for the design, development and deployment of AP Exam Review, a site for Advanced Placement high school students to study for their exams and for ClassTools, a Codie winning in-class tool to help classroom teachers present online content. I am experienced at defining product requirements, researching competition, coordinating content and technical development with external partners and internal departments. This position required a great understanding of web technologies and an instinct for balancing user needs with team capabilities. Also: instructor and mentor training, writing and analyzing student questionnaires, product evangelism, technical writing, information design, tracking server statistics and troubleshooting registration systems.... read more
Microsoft June 1997 to November 1997
Software Test Engineer

How would you describe your time at Microsoft?

Tested U.S. and International versions of MS Encarta 98 for Windows. Ran ad hoc and scripted tests. Tracked bugs using Raid 4.1.
US WEB Seattle January 1997 to January 1998
QA Lead

How would you describe your time at US WEB Seattle?

Quality Assurance Lead: Responsible for quality assurance on all products. Tested commercial Internet and Intranet sites. Wrote test plans and tested web sites: front to backend components. Co-developed and maintained a bug tracking system. Worked closely with engineering, design, production and development departments to improve overall product quality.... read more
Adobe Systems May 1995 to October 1995
Quality Assurance Engineer

How would you describe your time at Adobe Systems?

Part of the testing team for PageMaker 6.0 for the Macintosh. Acted as liaison between contracted development companies and the PageMaker 6.0 testing team. Wrote, executed and documented all tests for three third party developed plug-ins.
Microsoft March 1995 to June 1995
Software Test Engineer

How would you describe your time at Microsoft?

Tested hardware and software for Windows Printer Systems. Wrote and executed test scripts. Worked closely with the development team to resolve outstanding problems with the product.
Microsoft January 1993 to November 1994
Product Support Engineer

How would you describe your time at Microsoft?

Provided end users with technical support in the Macintosh, Windows and DOS environments for all Consumer Division Graphics (CDG) products. Acted as mentor for other CDG Engineers in Macintosh products and system issues. Wrote, edited and commented articles for the CDG technical database. Received a Product Support Services Excellence Award for superior customer service.... read more
US Information Service (U.S.I.A.) April 1991 to August 1991
Public Affairs Assistant

How would you describe your time at US Information Service (U.S...?

Tracked Canadian press reaction to the North American Free Trade Agreement. The results of my research were presented to US Embassy officials and to the US Department of State in Washington DC. Researched and responded to inquiries made by Canadian government officials to the U.S.I.S Library.

Education

iRise Software Training January 2007 to December 2007

How would you describe your time at iRise Software Training?

Software simulation and prototyping 2007 — 2007 Introduction to the basic prototyping and simulation capabilities of iRise and how to use such capabilities to elicit and validate requirements and designs for page flow, page layout, navigation, data, business logic, high fidelity user interfaces and dynamic user interaction using actions, events, alternate views, styles, templates and masters.... read more
Cooper U January 2002 to December 2002

How would you describe your time at Cooper U?

Interaction Design Practicum 2002 — 2002 Activities and Societies: Extracting Business requirements, Conducting user research, modeling users as personas, Determining requirements, designing using scenarios, communicating user needs, documenting for developers, managing product definition and design.... read more
Antioch University Seattle January 1995 to December 1997

How would you describe your time at Antioch University Seattle?

Whole Systems Design 1995 — 1997
the evergreen state college January 1988 to December 1992

How would you describe your time at the evergreen state college?

BA, Liberal Arts, 1988 - 1992

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Melanie Roberson
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Managing Partner ...,
Acture Consulting
Director, Platform,
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