Work history
Broker/Owner/Operations Manager
tags:
negotiator
• trainer
• sales
• business developer
How would you describe your time at Destiny Real Estate and Mor...?
Recruited, supervised and trained 20 agents; Conducted performance appraisals and managed their performances; facilitated weekly staff meetings to share information, respond to issues and avoid escalation; facilitated meetings with leaders in business planning; scheduled safety meetings; set and maintain productivity sales quotas; implement discipline and termination procedures; developed incentive programs to improve performance. Identified and implemented processes and technology that increased the accuracy, consistency, and efficiency of all aspects of the company; evaluated internal controls, identified areas for improved operational efficiency levels.
Maintained and tracked vehicle and equipment use/plan and completed inventory of material/ equipment; designed and managed an inventory control system to control inventory and to limit shrinkage.
Successful project manager for investors that flipped homes; managed the projects from conception (review of homes) to delivery (sale to buyers). This process involved the tear down of homes from the ground floor to remodeling. Handled all material inventory, vendors, contractors, subcontractors, and employees which involved recruiting, hiring, supervising, scheduling and maintaining payroll.
Developed selling and marketing strategies that resulted in sales growth for territory of 25% per quarter
2007 Quota: $14 million; Quota Achievement: $16 million (133% increase). * 4-month period
2006 Quota: $36 million; Quota Achievement: $75 million (208% increase).
Directed month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end sales.
Coached individual sales team members in sales presentation and communication skills; supporting each member???s growth and career development.... 
Merchandiser and Operations Manager
tags:
marketing skills
• operations management
• budget negotiator
• p& l analyst; organizational ...
How would you describe your time at Caddie Golf Apparel?
Designed and implemented marketing and e-marketing programs that increased product visibility and sales by 35%.
Initiated Community Relations programs which increased company visibility by 33%.
Assisted in identifying variety of businesses??? marketing venues to attend for merchandise.
Cultivated positive and enduring relationships with customers
Handles client relationship management functions, which included promoting enduring relationship with a diverse clientele; played a key role increasing retention as well as satisfaction rates sales.
Responsible for the development and management of Profit and Loss and general ledgers; developed, administered, monitored and coordinated organizational budgets; forecast funding needs for staffing, material supplies and facility; handled staff payroll and other expenses....
Quality Performance Consultant
tags:
operations management training
• customer service training
• organization development
• leadership development
• business and strategic planning
How would you describe your time at us coast guard?
Developed and implemented business and strategic plans.
Conducted SWOT (strength, weakness, opportunities and treats) analysis of organizations to determine their directions and to identify challenged areas to formulate corrections as needed.
Trained employees and the trainers in areas of 1) leadership, 2) operations, and 3) customer service.
Successfully transformed infant organizations from situations that lacked processes to professional organizations with significant efficiency improvements; identified obsolete processes and conducted workshops to identify processes that would improve the day-to-day operations.
Conducted strategic planning sessions off-site and on-site.
Assisted organizations in developing business and strategic plans.
Served as an examiner of the prestigious California Malcolm Balridge Award. This is a State Award which is given every year to businesses promoting high quality standards....
Education
Master's Degree in Public Administration
tags:
mpa degree
• policy analysis
How would you describe your time at San Francisco State University?
Challenging because I worked full time and went to school full time; however, I achieved my Master's Degree in record time (2 years) while working.
