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Answers from Richard

How would you describe your dream job in 10 words or less?

Autonomous, creative and service-oriented! Regional travel with national exposure and international scope.

Posted @ 03:52PM, July 29, 2008 by Richard Eastham | Permalink
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Work history

Service Evaluation Concepts November 2007 to the present
Project/Marketing Manager

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How would you describe your time at Service Evaluation Concepts?

Fulfilling; a great learning experience and a natural extension of my talents and work history.
Cole Haan September 2004 to November 2007
Retail Training Manager

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How would you describe your time at Cole Haan?

This was a phenomenal learning experience for me. I had the opportunity to not only share my skillset with the entire retail sales field, but I was provided an incredible mentor who taught me much about the field of Learning & Development.
Cole Haan May 2002 to September 2004
SR. RETAIL SERVICES COORDINATOR

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How would you describe your time at Cole Haan?

This position was a natural progression of my talents for product knowledge and customer service/sales training. I was also able to develop my client relationship skills and prepare myself for my next role with Cole Haan as their Retail Training Manager.
Cole Haan November 1999 to November 2001
STRATEGIC ACCOUNT EXECUTIVE

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How would you describe your time at Cole Haan?

This position was the obvious progression for a merchandise coordinator for this company. As a Strategic Account Executive, I was able to focus my attention on one buying office for a key account while developing my analytical skills as a salesperson.
Cole Haan October 1997 to November 1999
RETAIL SERVICES REPRESENTATIVE

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How would you describe your time at Cole Haan?

This was a great job that afforded me travel and experience servicing an account for whom I used to work.
marshall field's April 1994 to October 1997
SALES LEADER, Men's Shoes

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How would you describe your time at marshall field's?

This position provided autonomy and the chance to further my customer service and selling skills while managing a small specialty area with a large department store. During this time, I was also the Volunteer Coordinator for this location, which was great fun!
marshall field's October 1990 to April 1994
SALES CONSULTANT, Women's Shoes

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How would you describe your time at marshall field's?

My entry into full commission retail sales, and high-end luxury goods. A marvelous opportunity for which I am still grateful.
Thom McCan October 1985 to October 1990
Assistant Manager

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How would you describe your time at Thom McCan?

From a part-time stockperson to the Vacation Relief Manager for my district, this position began a 20+yr career in footwear retailing!

Education

Ohio University Eastern August 1986 to March 1988
Photo-Journalism

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How would you describe your time at Ohio University Eastern?

This provided my creative outlet in my photography.

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Recommendations

I had the pleasure of working with Rich at Cole Haan. I highly recommend him for any training role, particularly in retail. He understands the roles of salespeople and store managers and knows how to convey the skills required to be successful through his training work. He is naturally caring and has a genuine desire to help people learn and grow. In addition, he is a hardworking individual with excellent team and interpersonal skills.

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