Work history

RadioShack October 1997 to September 2007
District Manager

tags:

How would you describe your time at RadioShack?

Managed 25 Store Managers, 200 Sales Associates and 1 administrator.
> Led last-ranked district for previous 2 years to fifth-ranked district in a region of 22 districts within only one (1) year.
> Established wireless sales targets for each store, created spreadsheets to track results,
developed and facilitated additional training for managers and store teams, introduced improved incentives and reinforced these efforts during store visits. As a result, handset sales increased by 300%, attachable income through features and accessory add-ons increased by over 1000%.
> Created additional training programs and tracking for managers and store teams to increase sales in key areas of opportunity such as Wireless handsets, Extended Warranties and Credit Card sales.
> Identified most costly issues and implemented additional measures to cut controllable expenses.
> Forecasted sales and budgeted labor hours for all 25 stores in district.
> Reduced labor costs by 30% by analyzing available data, created additional reporting data specific to store level and significantly increased the level of manager accountability thus increasing manager and associate productivity.
> Reduced controllable loss prevention costs by over 20% by implementing control processes, procedures and follow-ups within the district including completing store audits to reduce internal theft, sales and payroll fraud, identified training and merchandising deficiencies to reduce shoplifting and addressed or modified other procedures to reduce additional external fraud and charge-backs.
> Increased overall store manager quality, engagement and effectiveness by establishing a training program which included a combination of classroom time and field training on the road performing store visit audits with District Manager.
> Worked with each store manager to establish an individual business plan which outlined specific actions, targets and milestones within a specified timeline.
... read more

Education

brevard community college May 2008 to the present
General Studies

How would you describe your time at brevard community college?

Associate of Arts degree anticipated 2010

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