Work history
Vice President, Sales for the Western US
How would you describe your time at Product Support Solutions?
Worked existing relationships to capture ongoing IVR development and maintenance contract with Charles Schwab
Won contracts to replace incumbent IVR at US Airways and to develop all IVR applications for call center reengineering project at Sempra Utilities
A key player in getting PSS on both the GSA and California Multiple Award Schedule... 
Western Region Sales for Enterprise Accounts
How would you describe your time at Scansoft/Nuance?
Leveraged relationships with business partners to win new speech recognition business at Ticketmaster and Blue Shield of California
Increased speech recognition business at Pacific Gas & Electric, Kaiser Permanente California Department of Personnel (CalPers), and PayPal
Was in process of developing Phonetic Systems new call center market when the company was bought by Scansoft. I was the only enterprise sales person Scansoft kept...
Senior Account Executive for Northern California
How would you describe your time at Periphonics?
The most productive salesman in Periphonics' 30 year history. Produced $80MM in business. Achieved highest sales volume in 8 out of 10 years. Responsible for winning the following accounts among others:
Employed strategic planning and top down selling skills to win Bank of America - the largest current IVR/Speech Recognition end user implementation - $26.5MM.
Charles Schwab - The first major large vocabulary speech recognition implementation in the country and until Bank of America, the largest IVR end user with 10,000 ports
Wells Fargo Bank - One of the largest end user IVR implementations with over 8500 ports
Pacific Gas & Electric - The largest electric utility in the country, Kaiser Permanente - The largest HMO in the country, Intuit - The second largest consumer software company in the country, and California DMV
Led country in sales for 5 of the 7 years prior to Nortel???s purchase of Periphonics. Last three years under Nortel was awarded Circle of Excellence twice and Master once...
Account Executive for Northern California, Oregon, & Washington
How would you describe your time at Syntellect?
Opened Syntellect's San Francisco office and developed Syntellect's presence in the Northwest
Developed and closed Wells Fargo Bank (at the time, Syntellect's largest account), Chevron Corporation, Airborne Express, Household Card Services, Cellular One, and Benham Capital. All were competitive accounts
Exceeded quota by up to 100% every year...
Education
B.S. Industrial Engineering
