Licensed Sales Associate
tags:
customer service
• sales receiving customer service
• insurance
How would you describe your time at Concepts In Coverage, Inc./...?
Responsible for various aspects of managing an insurance agency, including training new hires and managing all general office procedures.
Assisted in creating various marketing materials for distribution
Processed customer service requests as well as assisting customer with billing inquires and questions regarding coverages.
Addressed various customer concerns and questions, as well as quoting and issuance of new policies.
Maintained and updated customer files.
Accepted customer payments and responsible for daily bank remittance report.... 
