Shannon Cox

Work history

Genie Industries September 2007 to July 2008

Inside Sales

tags: order processing • quotes • current and post sales • inside sales • project manaagement • lean concept • team player & friendly &leader • customer service • account manager • detailed oriented multi-tasker • new account specialist • resolve conflict

How would you describe your time at Genie Industries?

Customer focused. Genie is an incredible company to work for. They believe in interanal and external customer service, training, advancements, team player, the list goes on. I truly enjoyed working for Genie and I would still be employed however Genie had a reduction in work.

see all questions Shannon answered about Genie Industries.

CertainTeed Windows May 2004 to November 2006

Account Manager

tags: customer service • inside sales • account manager • detailed oriented multi-tasker • quotes • current and post sales • team player & friendly &leader • resolve conflict • new account specialist • order processing • lean concept

How would you describe your time at CertainTeed Windows?

Working at CertainTeed Windows allowed me to advance into an account manager where I bridged the gap between our customers and the company.

see all questions Shannon answered about CertainTeed Windows.

CertainTeed Windows November 2003 to May 2004

Scheduling Assistant / Warranty Service

tags: map program skills • resolve conflict • scheduling & coordinating app... • warranty claims • order processing • customer service • detailed oriented multi-tasker • team player & friendly &leader

How would you describe your time at CertainTeed Windows?

Very fullfilling and allowed for growth opportunities.

see all questions Shannon answered about CertainTeed Windows.

Education

Genie Industries (offered self development clas... September 2007 to July 2008

Self Development Classes

tags: account manager • resolve conflict • customer service • inside sales

How would you describe your time at Genie Industries (offered s...?

Classes taken to enhance my customer service and sales skills.
Resolving Conflict
Effective Problem Solving
Global Customer Service
Intro to Lean Concept
TOS(Terex Operating System; lean system)

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Redmond, WA

Work history

How would you describe your time at Genie Industries?

How would you describe your time at CertainTeed Windows?

How would you describe your time at CertainTeed Windows?

Education

How would you describe your time at Genie Industries (offered s...?

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