Steven has 1 contact.

Work history

Silknitter Consulting January 2002 to the present
IT and Business Development Consultant

tags:

How would you describe your time at Silknitter Consulting?

Consulting for clients in the areas of Business Development and Operational Management, Account Development and Customer Relationship Management, Software Development and Systems Integration Management, Process and Program Improvement, Product Management and Pricing Strategies, Global Strategic Business Alliances and Channel Management... read more
galileo international July 1999 to November 2002
Senior e-Commerce Business Development Manager

tags:

How would you describe your time at galileo international?

Provide leadership to sales team to maintain focus and deliver on revenue goals from both domestic and international clients through eCommerce solutions and executive-level consultative services. Simultaneously managed sales team, while continuing personal focus on account management and new-business development. Delivered presentations, negotiated fee structure, and trained internal staff. Communicated expectations and established goals to provide direction to support staff / outside sales.
Selected accomplishments:
* Drove sales to generate up to $4.2 million in revenues and acquire up to 24 new clients annually.
* Partnered with IT and product marketing to identify product issues and develop viable solutions as well as negotiated with third-party suppliers to enhance service offering.
* Devised pricing model for application-programming-interface (API) solutions.
* Redesigned sales / customer-support processes for Internet software-developer clients to reduce costs and elevated satisfaction levels.
* Drafted marketing materials and prepared competitive analysis to track activity and maintain / gain competitive advantage.
* Consulted clients on best practices for both B2B and B2C Internet travel sales and integration/utilization of company global-distribution system.
... read more
The Hertz February 1995 to April 1999
REGIONAL SALES MANAGER

How would you describe your time at The Hertz?

Chosen for regional-management position to capture business from targeted, travel-related markets for second-largest region within company generating $175 million annually. Guided performance of 12-person team of inside and outside sales professionals across three offices and nine states. Developed sales plan to personally stimulate growth within assigned territory through new customers and retention of existing base. Communicated regularly with senior leadership team to present market / competitor analysis, opportunity-identification strategies, and preferred- partnership-program activities.

Selected accomplishments:
* Implemented strategies / initiatives to guide team to success, leading to 10% annual revenue growth year over year during tenure.
* Built and managed teams of employees / independent representatives, from hiring and performance reviews to territory assignments, training / development, appraisals, and compensation packages.
* Heightened accuracy level when forecasting profitability of potential partnership agreements by devising related evaluation instrument.
* Progressed to Senior Sales Executive charged with penetrating 3-state territory covering Georgia, North Carolina, and South Caroling; realized 34% boost in revenues over plan through relationship building, effective negotiations of strategic partnerships with all travel-based companies within region, introduction of preferred-partner programs, and provided product training for clients; negotiated rates / payment structure.
* Initially served as Sales Specialist with accountability for executing plans to accelerate sales by 30% through continued account acquisition / management; designed / delivered sales promotions and product training with airline / hotel client's call center staff.
... read more

Education

University of Texas at Dallas August 1991 to December 1993
M.B.A. in Accounting
Texas Tech University August 1986 to August 1990
B.B.A in Marketing

Steven's Network

Partner,
HAMMER Consulting...

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