Sean Masters

Portland, OR

currently: Open for projects

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Answers from Sean

What kind of job are you looking for?

I'd be most interested in a leadership position where I could manage a firm's higher-level technology needs but still have the freedom to get my hands dirty.

Posted @ 02:44PM, March 09, 2007 by Sean Masters | Permalink
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Work history

Aeshen June 2007 to the present
Product Analyst

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How would you describe your time at Aeshen?

As a Product Analyst with Aeshen's dev team, my time is spent researching various Microsoft products and developing teaching and training materials that are brought to IT classrooms around the globe.
RiDE Group September 2005 to December 2006
CXO, Partner

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How would you describe your time at RiDE Group?

My partners and I did a lot of everything. From developing new ideas to networking to taking notes during meetings, nobody rests during a start-up, especially not during its early phases!
Property Advisory Group June 2004 to June 2008
IT Manager

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How would you describe your time at Property Advisory Group?

Directed all IT operations including project development and management, maintenance, and support of technology systems. Managed a 100+ node WAN via Active Directory and Group Policy Objects. Used web-based management tools to minimize operations interference with network resources.
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Freelance Worker - Self Employed March 2003 to January 2007
Consultant

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How would you describe your time at Freelance Worker - Self Emp...?

Provided technical services, including hardware and software recommendations and 24/7/365 technical support, to nearly two-dozen area small and mid-sized businesses.
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Johnson & Wales University April 2002 to June 2004
Technical Support Analyst I

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How would you describe your time at Johnson & Wales University?

Provided technical support to over 15,000 users in an inbound call center supporting Windows 98, 2000, and XP, Apple OS X, MS Outlook Web Access, SCT Banner, and various other software packages. Responded to 30 to 200 phone calls per day while maintaining an 80% first-call closure rate in a support center that received 4,000 calls per week during peak times. Also trained 4 full-time team members and 6 part-time interns in University support methods and systems.... read more
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Systems Supply June 2001 to August 2001
Field Service Technician

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Sean's Network

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Patricia Masters
Web Marketing Spe...,
AXA Enterprise
Office Manager &a...,
Riparian Partners...
Sarah Parrott
Office Field Sale...,
Texas Instruments

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Recommendations

Meghan Gilmore
Office Manager & Administrative Assistant at Riparian Partners, Ltd.

Sean did some IT consulting work for my company. He was always extremely professional, well-informed, and timely with all of his work. Sean also went out of his way, at my request, to answer a number of questions that were not related to any of the projects with which he was involved. Sean was extremely helpful, and was a pleasure to work with.

Patricia Masters
Patricia Masters

As a small business owner (4-8 employees) I must be able to rely on our computer system OR close our doors as without computers we couldn't handle the workload and rely that my "computer consultant" is knowledgeable and honest (i.e., not "learning on the job" as we can???t afford it). Even though he is now on the West Coast, Sean has agreed to continue being our consultant on an "as needed basis" and to review/advise us on our computer management.

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