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Answers from Steve

How would your boss describe you?

Hard working. Disciplined. Competent Leader. Soft-spoken until the situation warrants otherwise.

Posted @ 01:51AM, September 06, 2007 by Steve Watson | Permalink
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Work history

Intel January 2005 to the present
IT/Infosec Crisis Manager

tags:

How would you describe your time at Intel?

Managing global team in response to corporate information technology emergencies, including information security incidents, global systems outages, and system failures related to corporate wide crises.

- Leadership of information security / technology incident response crisis team encompassing
50 dedicated employees, scaleable to 6000 IT employees depending on the size of the incident. Project, drill, and service oriented leadership of business continuity and disaster recovery planning among disparate business groups including IT, manufacturing, supply chain, ERP, HR, and Legal.
- Successful resolution of information security / technology crises (more than 100 incidents per year under my watch) with no material business impact. Incidents range from site/service specific issues up to global, enterprise outages; from physical disaster through complex information security issues including cyber attacks, infosec breaches, external vulnerability mitigation, legal e-discovery response, and legislative compliance needs.
- Execution of business continuity and disaster recovery plans on varied systems, infrastructure and geographies. Experienced ad hoc creation and execution of business continuity plans during information security and information technology incidents where plans have not been readily available.
- Subject matter expert (SME) speaking at external engagements on the topics of corporate crisis response, business continuity, disaster recovery, and information security. Engagements include conferences, consultation with external Senior management, and issue specific solutions in the BC/EM/DR space. Approximately seven external engagements per year all with government agencies or Fortune 100 companies.
- Project leadership for many enterprise-wide IT projects including Ediscovery compliance, forensic analysis, data management lifecycle, production of ESI (electronically stored information) documents, electronic chain of custody; IT technical pandemic planning; out-of-cycle, out-of-budget emergency procurement during crises; business impact analysis of systems outages and site loss; corporate IT legal e-discovery process creation and logistics.
... read more
Intel March 2004 to December 2004
Systems Programmer Sr.

tags:

How would you describe your time at Intel?

Windows, UNIX, and network technical support of development and engineering customers. Refinement of training materials for support personnel. Solid technical enterprise experience contributing to my broad-based technical understanding and exposure.

- Support included technical support of
software/hardware development cycle, data center, and remote users. Customer base - advanced software and hardware engineers.
- Job rotation in Penang, Malaysia covering technical support issues for Asian customers.
... read more
Intel February 2003 to March 2004
Project Manager, Site Shutdown Project

tags:

How would you describe your time at Intel?

Project Lead coordinating site shutdown activities for three decommissioned sites.

- Audit and reconciliation of capital assets for transfer and disposition. Coordination with finance groups for appropriate devaluation or divestiture of capital assets.
- Logistics activities with distributed
virtual team, corporate logistic services, and vendors.
- Continuity of service activities including shifting required technical services and data to other global corporate locations. Sustaining technical support of customer group during shutdown.
... read more
Intel September 2000 to February 2003
Site IT Manager

tags:

How would you describe your time at Intel?

Site IT Manager and engineering support including full life cycle IT management and support of research and development computing facility.

- Responsibility for business continuity and disaster recovery planning, execution, and leadership for data center, telecom/network infrastructure, and
distributed database applications. Technical leadership during information technology incidents including enterprise application failures, malware infection (CodeRed, Nimda, SQLSlammer, Sobig) of development lab, servers, and customers; and network batch computing failures.
- Project manager for numerous projects including division wide software transitions, site expansion via new construction, network infrastructure upgrades.
- Customer liaison between supported groups and corporate management for projects, technology support and budget activities.
- Information security responsibilities including physical access control of secure facility; network and application hardening; auditing of access controls and logs; configuration of firewall, encryptors, and domain/NFS for security controls.
- Full hardware, software and network support of facility.
... read more
University of Oklahoma August 1998 to July 2000
Computing Services Coordinator

tags:

How would you describe your time at University of Oklahoma?

Provided computing services coordination for department spread across disparate geographic locations.

- Site business continuity / disaster recovery leadership and responsibilities for technology incidents including system and network issues/failures and malware infection (Melissa and ILOVEYOU
virus) of server, workstation, client environment.
- Project manager for multiple projects including video conferencing implementation, internal and external websites redesign, and campus relocation.
- Planning and implementation of information security policies and processes regarding encryption, anti-virus, firewall, and network access.
- Remote support, configuration and administration of servers and workstations. End-user hardware/software support and training for 75 users in 3 locations.
- Developed departmental budget projections for IT planning and purchases.
... read more

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