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How would you describe your dream job in 10 words or less?

Project Management in a fast-paced, dynamic organization

Posted @ 05:39PM, August 26, 2008 by Tim Ventura | Permalink
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Work history

Norman G. Jensen July 2007 to August 2008
Regional IT Coordinator & Systems Analyst

tags:

How would you describe your time at Norman G. Jensen?

General IT management responsibilities for WA & British Columbia regional offices. Tier-3 E-Commerce & E-Logistics support responsibilities for 400 internal corporate users and 3,000+ international client users.

Responsibilities include IT asset management, process analysis & refinement, IT
project management, software deployment & testing, and web-application training, troubleshooting, and documentation.... read more
AAG April 2005 to July 2007
Program Manager

tags:

How would you describe your time at AAG?

Responsibilities include financial planning & budget oversight, resource allocation & management, planning and oversight of infrastructure additions, systems integration oversight & review, virtual & cross-functional team management, metrics/statistical reporting using accepted SDLC & PMBOK methodologies.

Achievements include planning & deployment of web-portal, e-commerce, and integrated multimedia content-management & database systems for high-traffic (2 million per annum) online portal.
... read more
Wireless Conceptions January 2004 to February 2005
Project Manager

tags:

How would you describe your time at Wireless Conceptions?

Responsibilities included include project financial planning & budget oversight, reporting customer-usage & churn metrics, planning & managing e-commerce & web-portal deployment, managing vendor relationships & e-commerce integration, outlining cost-benefit and ROI analysis, and developing/implementing employee training curriculum.

Achievements included implementation and integration of E-Commerce systems, integration of vendor database and digital satellite OSS retail systems, planning and deployment of customer-support portal customer-care systems, overseeing legacy systems integration using the SDLC and PMBOK methodologies and leading virtual & cross-functional groups.
... read more
AT&T Wireless Services November 2003 to February 2004
Project Manager

tags:

How would you describe your time at AT&T Wireless Services?

Responsibilities included leading virtual and cross-functional teams in defining reporting objectives and Key-Performance Indicators for a 1,000+ node national wireless network, and certifying the completion of network reporting goals for WNS & WCB networks, performed using PMBOK methodologies.

Additional responsibilities included data modeling and abstraction into relational and dimensional traffic-flow and network-node models, and the collection, analysis, and the analysis of KPI metric data for executive reporting on network health.
... read more
telecommunications systems September 2002 to November 2003
Project Manager

tags:

How would you describe your time at telecommunications systems?

Responsible for managing Wireless E-911 report automation project using the SDLC & PMBOK methodologies. Led virtual & cross-functional development and Change Control Management teams to meet stakeholder specifications. Oversaw systems integration with OSS pipeline, legacy telecom systems, and E-911 call-routing applications.

Additional responsibilities included process refinement & streamlining, and developing end-user training curriculum & documentation. Successful project completion resulted in report-automation for 1000+ participating E-911 call-centers.
... read more
AT&T Wireless Services March 2001 to June 2002
E-Commerce Technical Project Manager

tags:

How would you describe your time at AT&T Wireless Services?

Responsibilities included project & team management resulting in the successful deployment of 50 million+ visitor E-Commerce portal in FYI 2001.

Led virtual & cross-collaborative development & Change Control Management teams to ensure project completion within stakeholder specifications.
Managed systems-integration with order-fulfillment, billing, provisioning, and legacy OSS systems pipeline using accepted PMBOK and SDLC methodologies.

Additional responsibilities included maintenance & release schedule oversight, requirements and capacity planning review, and weekly executive reporting on sales volume trending, traffic flow analysis, marketing impact, and content-delivery effectiveness.
... read more
AT&T Wireless Services March 2000 to March 2001
Provisioning Department Manager

tags:

How would you describe your time at AT&T Wireless Services?

Responsible for managing a 400-person provisioning department spanning two regional call-centers and resulting in the deployment of 15 metro-markets across 7 states to exceed 150,000 customers in FYI 2000.

Technical responsibilities included vendor & internal systems integration oversight and
planning-control, Corporate & FCC standards compliance-review, and uptime, capacity, and scalability requirements compliance review. Responsible for managing complete hardware & process overhaul for OSS-systems pipeline.

Additional responsibilities included weekly executive reporting and metrics, Change Control Management team participation, process refinement & streamlining, training curriculum development & documentation, and virtual/cross-functional troubleshooting team management.
... read more
Illuminet / Verisign March 1997 to March 2000
Telecommunications Systems Analyst

tags:

How would you describe your time at Illuminet / Verisign?

Responsible for coordinating LNP Troubleshooting for over 100 participating CLECs with an average traffic volume exceeding 1 million customer ports per day and resolving systems issues related to the NPAC, Service-Order Administration, LSMS, STP, and SCP network nodes.

Additional
responsibilities included process refinement & streamlining, developing training and troubleshooting curriculum, coordinating virtual/cross-functional troubleshooting teams to resolve issues with LNP, Caller-ID, Roaming, and Billing Support systems.... read more
Alpine Machine January 1995 to March 1997
E-Commerce Systems Analyst & Developer

tags:

How would you describe your time at Alpine Machine?

Responsibilities included E-Commerce portal design, testing, and deployment in accordance with the SDLC lifecycle. Primary tasks included web-application development and OSS database systems integration and Multimedia content-management, order-fulfillment, billing, and manufacturing OSS pipeline systems design & integration.

Achievements included successful portal deployment resulting in 10,000+ customer pre-orders FYI 1996.
... read more

Education

Sun Microsystems January 2002 to March 2002
Sun Certified Unix System Administrator

tags:

Cascadia Community College January 2001 to June 2001
E-Commerce Administration

tags:

How would you describe your time at Cascadia Community College?

Non-credit course in E-Commerce integration, management, and administration.
SPS College September 1998 to June 2000
Business Administration

tags:

How would you describe your time at SPS College?

Focus on Business Administration & Mass-Media Communications.
whatcom community college September 1992 to June 1994
Associates in Arts & Sciences

How would you describe your time at whatcom community college?

Transfer Degree

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