Work history
n/a
December 2008 to the present
Unemployeed
tags:
captivate
• jewelry designer
• creative
• dreamweaver /website design
How would you describe your time at n/a?
Currently unemployed, during this period; I have been spending my time as a computer tutor for other unemployed workers in my community. Because of the present economy I have been bartering payment in the form of services, such as landscaping and home improvements. In addition, I am working as a Jewelry Designer for my own line of ???Hand Made Jewelry???. I have also enrolled in Continued Education classes at the local college, in order to keep my skill relevant and network with other trainers...
AT&T
January 2007 to November 2008
Instructional Designer
tags:
dreamweaver /website design
• captivate
• camtasia
• netmeeting
• html / xhtml / css
• web + design + content
How would you describe your time at AT&T?
During employment, I converted existing leader led training program into (WBT) Web Based and Blended Learning programs to be implemented company wide. This required content front-end analysis, and working with SMEs (Subject Matter Experts) to map training procedures and determine the course content and style. Utilizing a number of technologies including Captivate to create
E learning, blended learning and self-study programs....
Trainer
tags:
training & development
• id web design/technical writer
• implementation of software sy...
• project management
• content authoring
How would you describe your time at Avatar,Inc.?
This training project is a four-part software implementation project: national travel to shop locations to perform technician and shop assessments, in preparations for a maintenance software implementation. This will include process mapping, project management, process workflow improvement, policy and procedure development and systems support. Implementation and training on a proprietary application....
Instructional Designer
tags:
self starter
• implementation of software sy...
• corporate trainer
• captivate
• project / development team le...
• netmeeting
• flash 8 professional
• microsoft office
• dreamweaver /website design
How would you describe your time at Westfield Insurance?
During my employment, I developed Claims training for new associates with little to no insurance knowledge. This required research and working with SMEs (Subject Matter Experts) to determine the course content and style.
Distribution Training Manager
tags:
netmeeting
• content authoring
• project / development team le...
• dreamweaver /website design
• training manager 7+ years exp...
• microsoft office
• html / xhtml / css
• leadership
• instructional designer
• captivate
• id web design/technical writer
• project management
• corporate trainer
• training manager 10 years exp...
• camtasia
How would you describe your time at Sterling Jewelers DBA Kay J...?
Responsible for 360+ hourly associates, managers and directors. Training types included soft skills, staff development , new manager training. Primary training and design responsibilities, I developed and implemented a department specific off the shelf educational programs. Facilitated training programs increasing production, quality and decreasing associate turnover....
diebold
October 2003 to October 2003
Technical Writer
tags:
flash 8 professional
• dreamweaver /website design
• corporate trainer
• captivate
• instructional designer
• project management
• web + design + content
• implementation of software sy...
• content authoring
• id web design/technical writer
• microsoft office
• self starter
• netmeeting
• leadership
How would you describe your time at diebold?
Documentation design and development of the ATM staging procedures for implementation, and training. This required research of technical schematic diagrams, technical manual research, shadowing installers to glean techniques/installation knowledge and digital images.
Trainer/Implementation Specialist
tags:
technical writer/instructiona...
• project management
• microsoft office
• implementation of software sy...
• id web design/technical writer
• training manager 10 years exp...
• leadership
• corporate trainer
• implementation of software sy...
How would you describe your time at Harley Davidson Dealer Systems?
During my employment, I was the trainer and team lead on a "Point of Sale" new module release, this required national travel to dealership locations. The dealer visit consisted of a data conversion from DOS to the Windows version of the software, setup of their TCP/IP communications, workstations, equipment, form configurations and associate training....