Unitek
September 2004 to the present
CRM Consultant
tags:
sql reporting services 2005
• consulting
• microsoft dynamics crm 4.0
• crm
• microsoft crm
• microsoft dynamics crm 3.0
• workflow
• training
How would you describe your time at Unitek?
Senior Microsoft Dynamics CRM Architects & Developers
San Francisco, CA & Denver, CO (able to travel 100% or work combination remote/onsite)
To arrange a phone screen or no-obligation Q&A call:
Steve Watkins
Professional Services Manager
Unitek Information Systems, Inc.
crm@unitekconsulting.com
510-743-2752
Certifications:
MCSE (Microsoft Certified Systems Engineer)
MBS Certified Professional- CRM Installation and Configuration
MBS Certified Professional- CRM Customization
MBS Certified Professional- CRM Applications
MBS Certified Professional- CRM Sales and Industry
MBS Certified Professional- CRM Professional
CCNA - Cisco Certified Networking Associate
CORE SKILLS:
Microsoft CRM 3.0 implementation and customization.
Connection of CRM back-end to corporate websites.
Design and creation of SQL Reporting Services reports for different business processes.
Certified CRM 3.0 Instructor for seven Microsoft official CRM 3.0 courses.
In-depth knowledge of CRM workflow design.
Expertise with integrating and data migration and development tools like SCRIBE and c350.
2004 - Present
Unitek
CRM Consultant
Provide training and consulting services for Microsoft CRM 3.0 and 4.0 through Unitek, a Microsoft Business Solutions Gold Partner. Completed multiple full life-cycle implementations of MS CRM 3.0 and upgrades to 4.0. Recognized by Microsoft???s Dynamics Team in Redmond as a go-to resource for mentoring Microsoft's key customers (including recently Wells Fargo, the USDA, and HP). Very familiar with SQL Server 2005 and SQL Reporting Services, and use of Javascript and n.NET to configure and customize Dynamics CRM.
CRM Instructor
Taught Microsoft authorized public and private CRM courses for sales, marketing, service automation, service scheduling, CRM customization, CRM installation / configuration and CRM administration. For specific clients, delivered custom training to end users, business managers, and IT staff upon completion of CRM implementation projects. Also developed custom courseware for CRM implementations using MS Word, PowerPoint and Camtasia Studio videos.... 
